Job description

Today’s Dental Network

If you are looking for a place where you can grow in your career with access to endless opportunities for mentorship, training, compensation and more - then look no further than Today's Dental Network. You are the center of everything we do.

Our network spans the entire spectrum of dental care so we can provide a full scope of services to people across all walks of life, from infants to seniors and everything in between. That means, regardless of your career goals, we have a place for you - and a multi-disciplinary team to support your growth.

We purposefully target geographic regions to grow and operate full scope micro-networks so that our doctors benefit from both an in-house referral network and collaboration with other specialists.

Full-Time Dental Office Manager opportunity with our affiliated DentaLuxue office located in Sebring. Great earnings & benefits!

As an office manager, you will help lead the office by providing superior customer service to all patients and supervise the non-clinical staff within the dental practice.

The Dental Office Manager will oversee the daily operations of the dental office by managing employee and patient relations and achieving operational goals. Accountable for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operating expenses. Stimulate new patient growth by supporting sales, marketing and promotional programs, financial report review, bank deposits, revenue posting, and review and approval of employee timecards. Work closely with the doctors and hygienists to obtain the office goals. Able to understand and adapt to change management initiatives.

Principal Duties and Responsibilities (Essential Functions)

• Achieve revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operating expenses.
• Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, laboratory, and labor costs.
• Identity business development initiatives and execute accordingly to stimulate new patient growth. Support sales, marketing, and promotional programs.
• Recruit, hire and develop office employees; identify those capable of exceptional service.
• Directly supervise office employees and proactively manage their performance and development including but not limited to performance feedback, appraisals, engagement initiatives and corrective actions.
• Communicate with office employees regularly to ensure they have the information, tools, and support needed to perform their job effectively and successfully.
• Complete administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.
• Maintain patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.
• Manage and assist designated office employees with appropriate payment and insurance processes, manage AR billing as assigned.
• Ensure facility and equipment cleanliness, and safety and reports and/or correct hazards, when necessary, in compliance with all state and federal regulations, including OSHA.
• Ensure flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.
• Respond to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.
• Continually work towards building and sustaining a joined leadership work environment with doctors.
• Other duties as assigned.

Requirements

• High school diploma or equivalent. Associate’s degree preferred
• Minimum two (2) years of previous experience within a healthcare setting, dental preferred
• Strong background in billing and insurance
• Experience in a fast-paced environment
• Ability to prioritize and execute tasks
• Experience with meeting time sensitive deadlines, continuous improvement initiatives and relevant software applications

DentaLuxe is a highly successful affiliated practice of Todays Dental Network (TDN). Here is a link to the practice website: https://www.mydentaluxe.com

Our people continue to be our most valuable asset and critical to our ongoing success. TDN provides our employees with:

• Opportunity for career development and advancement in a growing company.
• Enhanced training and educational opportunities.
• Excellent earning potential.
• Comprehensive benefits plan including 401(k) employer matching.
• Generous PTO.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Dental office: 2 years (Required)

Work Location: In person

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