About TGaS® Advisors

TGaS® Advisors, a division of Trinity Life Sciences, is a management advisory firm focused on providing comprehensive benchmarking and advisory solutions to commercial operations leaders across the bio-pharmaceutical industry. TGaS provides commercial leaders with solutions focused upon the following key areas: Field Operations (FOPs), Incentive Compensation (IC), Marketing Operations (MOPs), Medical/Regulatory/Legal Operations (MRL), Commercial Insights (CI) / Advanced Analytics (AA), Medical Affairs (MA), Learning & Development (L&D), Health Economics & Outcomes Research (HEOR), Patient Support Services (PSS), Omnichannel Marketing (OM), Access & Customer Engagement (ACE), Pricing, Contracting & Analytics (PCA), and Commercial Data Management (CDM). TGaS serves clients across the spectrum of large (top 35), mid-sized, and emerging life sciences (pre-commercial) organizations.

TGaS® Advisors contributions help to inform our clients’ commercial structures, operating practices, resource planning and capabilities development.

The Director, Management Advisor, Learning & Development solution position will report into the Vice President, Learning & Development solutions and will support the solution while serving in a client-facing and project management capacity.

During the course of client engagements, the Director, Learning & Development will lead project-level work to evaluate clients’ current and future-state needs as it relates to resources (headcount and financial) and skills/capabilities related to operating practices within a dynamically changing healthcare landscape and directly in support of the commercial function.

The Director, Learning & Development role is a critical, client-facing position responsible for executing and delivering contracted services; expanding the breadth and depth of value delivered to clients; engaging TGaS’ Operations team in delivery of the highest quality information and analyses; and broadening awareness of the company’s offerings across the bio-pharmaceutical industry.

The Director, Learning & Development will perform four key responsibilities:

Specifically, in the context of each of these four key responsibilities, the Director, Management Advisor, Learning & Development will:

• Lead Learning & Development benchmarks and projects with clients, from project initiation to final delivery. This includes conducting in-depth interviews with functional leaders, executives, and stakeholders to ascertain available resources and existing capabilities

• Capture / coordinate receipt of client-provided quantitative and qualitative information for input into TGaS’ database for analysis. Data commonly includes headcount, budgets, skills, operating practices, processes, supportive infrastructure, etc.

• Author benchmark engagement reports summarizing client’s resources and capabilities relative to peer set companies and TGaS’ continuums of best practices, including recommendations to improve operational effectiveness/efficiencies to coincide with the client organizations’ current or evolving/future needs

• Represent the Learning & Development solution while working collaboratively and cross-functionally with other TGaS teams in the course of client engagements spanning multiple TGaS solutions

• Participate in or (where appropriate) lead value-added client engagements (e.g., strategy and business planning sessions or workshops) which help to drive the value of TGaS benchmark results into clients’ operating practices, processes, or business results

• Demonstrate expertise and provide consultative guidance in key Learning & Development areas:

• Learning and development in the life sciences space

• Learning as a driver of business results

• User experience and instructional trends

• Customer-facing role performance support and learning experiences

• Common learning technology platforms and applications

• Measurement and metrics for learning and performance

• Stakeholder and vendor management for commercial learning and development roles

In addition, the Learning & Development solution is seeking the following experience and skill sets in a candidate (preferred):

• Consulting experience
• Experience with organizational design and personnel structure development
• Familiarity with change management and organizational communication strategies
• Comfort and proficiency with data analysis and application to the Learning & Development space

• Respond (accurately and in a timely manner) to client inquiries by providing expert and valued guidance that informs client decision-making. Provide ‘urgent, on-call support’

• Envision and proactively execute an annual plan for producing value-added content for client consumption – achieved through TGaS Advisors’ Virtual How (VHow) network and (survey) process

• Lead the Learning & Development solution semi-annual Client Summits. Envision and create content to be showcased at the Client Summits

• Identify and implement enhancements to the advisory services process. Conduct routine ‘best practice deep dives’ to be published and distributed to the network of TGaS advisory services clients

• Through ongoing client interactions, identify unmet client needs that are addressable through TGaS Advisors Learning & Development solution offerings

• Actively contributes to solution development and evolution of services and offerings that will generate additional revenue

• Documents unmet client needs and innovative ideas from benchmarks, advisory services, and client engagements

• Design and implement enhancements to existing solutions consistent with TGaS’ core business model.

• Evolve deliverable formats to increase the value TGaS brings to the network and to individual clients.

• Collaborates with TGaS partners to develop collateral for new offerings.

Candidate Profile & Qualifications

The ideal candidate will be a seasoned professional with experience directing Learning & Development and/or departments/teams in a large or mid-tier pharmaceutical company or emerging life ciences organization. Candidates originating from industries beyond biopharmaceuticals and pharmaceuticals consulting will also be considered. The candidate must possess the credibility and experience to both deeply understand Learning & Development roles/responsibilities, processes, systems, and advise on related best practices. The position will require a driven person to develop and maintain relationships for continuous client engagement. Prior experience as a consultant or in roles of a consultative capacity would be desirable.

In addition, the candidate will have a track record that exemplifies:

• Broad knowledge of pharmaceutical commercial teams with extensive background in Learning & Development

• Expertise working with the highest levels of client organizations, interacting closely with top executives and business unit leaders

• An ability to consult, problem-solve, work autonomously, and to organize complex information into clear actionable recommendations that improve (client) business results

• Development and management of effective relationships with internal stakeholders and/or clients

• Ability to manage multiple projects and timelines simultaneously, coupled with excellent communication skills, including group presentations, verbal and writing abilities. Proficiency in the Microsoft Office suite of products.

• High integrity and credibility as perceived by all those with whom he/she will work

• Change management / process analysis skills

Education

A Bachelor’s degree is required. An advanced degree is strongly preferred

TGaS has achieved its success by delivering high-caliber solutions to bio-pharmaceutical commercial operations leaders. This effort is enabled by sourcing top talent to the TGaS organization. As such, the ideal candidate will be a confident self-starter who can thrive in a small company environment with a high degree of esprit de corps.