Director of Housekeeping - New Renovated & Rebranded CURIO - Franchise
Job description
Job Summary:
As the Director of Housekeeping of the CURIO Collection, Breckenridge you would be responsible for managing the housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. The budgeted range starts at $80,000 - $100,000 + annual bonus. Actual pay will be adjusted based on experience. Please note that after applying here, you must still apply on the Vail Resorts careers website, for official consideration:
Job Responsibilities:
- Work with the Culture & Engagement Manager and General Manager to maximize revenue and minimize expenses while providing the highest level of guest service at every opportunity.
- Ensure compliance with federal, state, local and company health, safety, sanitation and standards.
- Provide direction & oversight of all housekeeping operations, to include, but not limited to, systems use & management, budgeting & forecasting, inventory control, full adherence to brand standards, team member productivity &performance;, implementation of policies & procedures, cost controls & overall profitability.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing full & complete training, proper labeling and support of all SDS details.
- Provide continued solutions to increase the guest room experience.
- Handling any guest comments or claims providing exceptional service and resolution.
- Observe performance of team members, celebrate exceptional service and encourage improvement where needed.
- Interview, hire, train, supervise, evaluate, counsel, and perform documentation for team members as needed.
- Perform tasks of employees supervised when needed to facilitate service, training and in times of need.
- Monitor SALT feedback to highlight trends and work with other departments to address any detracting items.
- Able to work a flexible schedule including weekends and holidays as required.
- Successfully complete other duties as assigned.
- Minimum 3 years in Housekeeping Leadership experience in a 4 star hotel environment - Required
- Fully bilingual, speaking, writing, reading, in English and Spanish - Required
- Detail oriented
- Strong communication skills
- Ability to learn new systems quickly
- Demonstration of key attributes: Adaptability, Customer Focus, Dependability, Productivity & Quality
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
- Excellent training and professional development
- Referral Program
- Eligible for annual bonus
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- 401(k) Retirement Plan
- Critical Illness and Accident plans
- Employee Assistance Program
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