• Develops thorough understanding of LMS and DC functionality to provide support including LM system configuration, end-user training, and functionality rollouts.
• Maintains and supports multi-variable work standards.
• Acts as first level support to Operations leadership regarding LMS and reporting troubleshooting.
• Work with cross-functional teams to gather and analyze data; provides strategic recommendations for the facility including labor forecasting, risks, opportunities, and trend analysis.
• Develop and streamline necessary dashboards and one-off analyses, speaks to KPIs.
• Partners with Operations and IT to develop alternative business solutions to utilize the systems more efficiently.
• Utilizes operational knowledge and data to discover and/or anticipate problems or opportunities where data can be leveraged to address the need.
• Utilizes Labor Management experience to ensure all DC processes maintain an effective and efficient labor scoring and grow with the needs of the business.

• Bachelor’s degree in business, statistics, engineering, or related technical field. Or 3+ years equivalent work experience.
• Flexible and creative problem solver
• Strong problem-solving skills: ability to see the larger picture and important details.
• Ability to quickly learn complex business processes.
• Possess excellent analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities and projects.
• Ability to understand process flow and implications of system changes.

Preferred:

• 2+ years’ experience in retail, logistics, distribution or fulfillment operations, or related field
• 1+ years’ experience with SQL development, databases, and reporting
• 1+ years’ experience in Data visualization using Excel, IBM Cognos Analytics, and/or Google Looker Studios
• Experience with Labor Management Systems, (Manhattan) Warehouse Management Systems
• Advanced proficiency in Microsoft Excel (PowerQuery/PowerPivot)
• Ability to build strong partnerships across the organization and work successfully in a team environment.
• Can communicate effectively with stakeholders at all levels of the organization

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to handle or feel; as well as reach with hands and arms.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours, with frequent interruptions.

Position Type/Expected Hours of Work:

This is a full-time position. As an International Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role may operate in a professional office environment and routinely uses standard office equipment. This role may also operate in a warehouse environment subject to inside environmental conditions with protection from weather conditions but not necessarily from temperature changes. This role may also be subject to loud noise due to conveyor systems and material handling equipment and routinely uses standard personal protective equipment.