Ecommerce Manager | IT Support

Full Time
Portland, OR
Posted
Job description

We are an innovative automotive tuning and performance shop that caters to customers with a wide range of high-performance vehicles. Always looking to stay ahead of the competition, we have invested in cutting-edge technologies that make us a one-of-a-kind shop here in the Portland area. We specialize in forced induction systems and operate with the goal of extreme performance at a reasonable cost.

The Ecommerce Manager leads the development, implementation, tracking, and optimization of sales & marketing campaigns across all online digital channels. This position also oversees the management of the company’s two websites: www.preracing.comand www.rallitek.com.

The Ecommerce Manager is the lead content manager across social media channels with responsibility for ensuring consistency with the brand’s tone of voice and optics. In collaboration with team leaders and outside vendors, the ecommerce manager leads the data analysis of our digital marketing efforts and leverage findings to improve campaigns, increase audience reach, with the overall goal of increasing sales.

Key Responsibilities:

- Maintain website configurations with a knowledge of HTML and CSS web page design

- Create and maintain campaign advertisements on several platforms such as Facebook, Instagram Google, YouTube, Microsoft, etc

- Content generation in the form of video, photo, SEO, blogs, to be implemented across all the company’s digital platforms

- Work with outside digital agencies to develop new strategies and goals and maintain quality of advertising and success

- Maintain all digital platforms with new products uploads, price changes, inventory, vendor MAP pricing updates, shipping requirements, etc

- Provide customer support to web customers

- Develop new procedures and methods to further develop the growth of the brand and company

- Oversee and contribute to all aspects of the company's internet sales process

- Develop and execute successful marketing strategies

- Maintain, diagnose, and resolve server and general IT issues around the office

- Ensure security of data, network access, and backup systems

- Preserve assets, information security, and control structures

- Hands-on experience with computer networks, network administration and network installation

Key Requirements:

- BS in Business Administration or Computer Science preferred

- Strong knowledge of Shopify platform

- Hig proficiency in Adobe Suite applications or similar e.g., Photoshop, Lightroom, Premier, Indesign, Illustrator

- Proficient with Quickbooks

- Ability to effectively handle multiple tasks, often with overlapping and time-sensitive deadlines

· High proficiency with Google Suite and/or Microsoft Office

- Ability to use web development and business tools e.g., HTML, CSS, Google Ads, Google Tag Manager, Google Analytics, and Facebook Pixel

- Solid knowledge of automobiles and parts is preferred and will help succeed in this role

- Ability to capture, synthesize, and organize end-to-end project documentation

- Strong knowledge of cutting-edge integrated marketing techniques including SEO/SEM, social media marketing, ad words curating, audience building and more

- Strong understanding of how to identify and apply technology and best practices to positively impact marketing strategies and the customer journey

- Experience with network and server support

- Strong problem-solver and ability to structure work time in a flexible environment

- Knowledge and passion for aftermarket performance parts

- Must be goal-oriented and able to achieve sales goals

- Knowledge of standard shipping procedures

- Technical customer support experience

· Benefits

Health insurance

Paid time off

Fulltime Hours

8am to 5pm Monday – Friday

Some weekends for events and content generation

On Location only. NO REMOTE WORK

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Experience level:

  • 2 years

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Portland, OR: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please list your Automotive knowledge or background. Automotive knowledge is a MUST.

Work Location: In person

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