Job description

Essential Duties and Responsibilities:

- Reviews and submits applications for federal financial or disability benefits for children/adults in the custody of
government social services agencies
- Reviews applications denied and gather documentation to determine if a reconsideration appeal is
appropriate
- Ensures case notes are updated with project timelines and with a high level of accuracy
- Recognizes operational improvements and makes suggestions to management
- Performs timely and regular follow up with the appropriate government program
- Performs other duties as assigned by management

Minimum Requirements:
- HS diploma with 2 - 4 years of experience. May have additional training or education in area of specialization
- Proficient with MS Office
- Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population
- Excellent organizational skills
- Ability to self-start and take ownership of processes
- Ability to work independently as well as with community groups, social workers and the public
- Associate's or Bachelor's degree preferred

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office

Work Location: Hybrid remote in Des Moines, IA 50309

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