Emergency Services Assistant
Job description
JOB TITLE: Emergency Services Assistant
PROGRAM: CSBG, ESG CARES
JOB STATUS: ______ Exempt __X__ Non-exempt
__X___Full-Time _____ Part-Time
STATEMENT OF THE JOB: Under the overall supervision of the Executive Director and the direct supervision of the Emergency Services Manager, the Emergency Services Assistant serves as an advocate on behalf of clients in Faulkner, Cleburne and White Counties.
ESSENTIAL FUNCTIONS:
- Serve as a member of the Administrative Office Team and the Community Programs Team in overall coordination and planning for Agency programs.
- Maintain a professional attitude at all times with staff, clients, volunteers and partners.
- Responsible for knowing the policies and procedures of the Agency and all funding sources for programs as assigned and staying abreast of changes. Professionally implement and execute job duties within the guidelines and instructions according to the funding source.
- Responsible for taking applications for and the implementation of the Emergency Solutions Grant (ESG) Program, Community Services Block Grant –Emergency Assistance, and other Community Programs as assigned.
- Responsible for completing requisitions for services related to job duties and submitting to supervisor/program director for approval. Must ensure that the costs are allowable and reasonable per guidelines.
- Ensure that all records and documentation in client files are in compliance with CAPCA policies and procedures and program requirements and any other regulations.
- Review client applications to determine eligibility. Ensure client eligibility in all aspects according to the funding source and agency requirements.
- Responsible for completing assigned documentation and reports in a timely manner.
- Responsible for data entry of client information and relevant areas. Must ensure data is fully completed and consistent between hard copies and information entered into all required software systems.
- Participate as an active member in the implementation of ROMA. Assist with collecting, analyzing and compiling data related to CSBG community needs assessment.
- Attend Community Programs Team Meetings (CPTM) and Administrative Office Meetings (AOM) as scheduled.
- Assist the Community Programs Director to develop and update partner agreements as necessary.
- Responsible for promoting a positive public image for the Agency through social media and public appearances.
- Responsible for safeguarding all confidential information as it relates to your job duties.
- Responsible for avoidance or appearance of fraud and assist in ensuring compliance in the management of the Agency.
NON-ESSENTIAL FUNCTIONS:
- Respect confidentiality in all aspects of the Agency.
- Must be willing to participate in all training designed for professional development.
- Able to handle stress, tension and exasperation that contact with adults may bring every day.
- May be called upon to administer first aid at any time in the program. The incidental nature of this circumstance effectively establishes first aid as a collateral duty, rather than a primary one.
- Perform other job-related duties as necessary for the overall operation of the program.
JOB REQUIREMENTS:
- Educational Requirements:
- High school diploma or GED required.
- Experience Requirements:
- 6 months of experience working in a community services program preferred. Community engagement/volunteerism may be accepted in lieu of experience.
- Computer proficient.
- Physical Requirements:
- Good physical condition.
- Valid driver’s license, access to transportation with liability insurance and willing to use vehicle for Agency related travel.
- Must be able to travel out of area overnight to attend training.
- Able to hear and communicate orally.
- Specific vision abilities required by this job include close, distant and peripheral vision, depth perception, and ability to adjust focus.
- Occasionally lift and/or move up to fifty (50) pounds.
- Skill Requirements:
- Ability to read, write and perform mathematical calculations.
- Communication Skills. Must be able to talk with clients and understand their needs. Good listening skills and interpersonal skills.
- Problem-Solving Skills. Must be able to think critically and clearly to find solutions.
- Time-Management and Organizational Skills.
- Personal Traits:
- Work well with adults and have excellent interpersonal skills.
- Be in sympathy with the concepts of the Agency.
- Keep confidential information without inappropriately divulging it.
- Make decisions and work without continual close supervision.
- Public Relations:
- Represent the Agency in activities related to job title.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Rate: $12.00/hr
Start Date: ASAP
Budgeted to operate through the duration of CARES funding
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