EMR Software Specialist

Supervisor: Reports to the COO

Job Summary and Responsibilities:

This position is responsible for managing the medical electronic health record to

maximize efficiency, productivity, appropriate use, and patient care. This employee will

work alongside our team in training employees at all levels of the organization to include

providers. This position is also to troubleshoot emergent needs within the EHR.

The position will work with medical and behavioral health providers, support staff, and

administration to maximize the use of the electronic health record which is currently

eClinical Works. This position will also work with the EHR vendor to ensure HCCHs

employees needs are met.

Specific responsibilities include:

Design and maintenance of templates

Input of HCCH data to ensure proper functioning of EMR

Provide training to new employees

Provide technical support for software use

Work with the other members of the electronic health record team/IT Director to

provide hardware support for EMR use

Develop custom reports for PCMH, HRSA, UDS and other requirements as

needed

Ensure any software system updates are implemented and supported

Ensuring all required structured data fields are captured

Ensure EMR is working properly to include electronic prescriptions, uploading of

340B data, etc.

At least 2 years’ experience working with an electronic medical record system.

Bachelor’s degree or higher in related fields preferred.

Travel for continuing education/training as needed (at least yearly). Travel between sites.

Employee must live within an hour of Watauga County