CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for, and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow.

We are actively looking for an Executive Assistant III to join us and support CSAA IG in achieving our goals.

Your Role:

The Executive Assistant III will provide executive administrative support to the EVP, Chief Customer Experience & Marketing Officer, VP Consumer, Sustainability & Reputation and the extended Leadership Team within the Customer Experience and Marketing Division.

Your work:

• Learn and understand the work style of the senior executives that this role supports. Anticipate the senior executive’s needs and continue to be one step ahead of the senior executive(s) to organize, remind, prioritize, and manage their time and projects to meet all deadlines.

• Scheduling of all internal and external meetings, travel plans, conference calls and day to day activities. Maximize appropriate time allocation to senior executive’s priorities based on understanding the company goals and his/her individual objectives.

• Proofread documents, messages, presentations. Ensures that grammar and spelling are correct; formatting and brand standards are consistent.

• Prepare presentation materials for Board of Director meetings. Prepares agendas, notices, minutes and resolutions for corporate meetings and coordinates follow up with meeting participants on tasks/issues as appropriate.

• Phone call management that will include screening and prioritizing all phone calls.

• Comfortable interacting with clients who may include external senior executives and the Board of Directors.

• Write correspondence on behalf of the senior executive. Respond to external correspondence. Type memos, purchase requisitions, payment requests and other department forms and documents.

What would make us excited about you?

• Ability to learn and adapt to the executive’s work style

• Strong skills in developing effective relationships, communication skills, managing expectations in a fast paced organization

• Ability to be very discrete with confidential information.

• Requires continuous use of technical and business vocabulary and a detailed knowledge of company operations, organizational procedures, and resources.

• Ability to make sound, independent decisions and use own initiative to accomplish tasks at hand.

• Strong interpersonal, organizational and communication skills are, with the ability to partner with managers at all levels

• Acts independently and demonstrates effective conflict resolution skills in developing recommendations and solutions to solve complex issues in an effort to anticipate senior executive needs.

• Highly proficient written and verbal communication skills

• Advanced computer skills with the ability to train others in system usage

• Expert in Microsoft Excel, Word and PowerPoint system applications

• Salesforce and Workday systems knowledge a plus

• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.

Required:

• BA/BS degree or equivalent combination of education and experience

• 10+ years Executive Assistance experience to senior level executives in a mid-large company

• Travel as needed for role, including divisional / team meetings and other in-person meetings

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.

• COMMIT to being there for our customers and employees.

• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (aaa.com)

This role is a hybrid role and we are looking for someone that is based in CA or AZ with the ability to work 1-2 days a week in either our Walnut Creek, CA or Glendale, AZ offices. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.