Job description

We are looking for Dental Office Manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Office manager duties and responsibilities include scheduling meetings and appointments, and providing general administrative support to our employees. DENTRIX software knowledge is a must. Should be able to train & support the Scheduling Coordinator, Insurance Coordinator and/or Patient Care Coordinator. Previous experience as a Dental Office Manager or Office administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Responsibilities

• Serve as the point person for office manager duties including: maintenance, record keeping, act as an HR to update and maintain office policies as necessary.
• To make sure that there is a smooth transition of patients from the front office to the back office
• Organize the office layout and order stationery and equipment
• Maintain the office condition and arrange necessary repairs
• Communicate and coordinate with the Front Office Staff to the Doctor, Dental Hygienist and Dental Assistants
• Organize office operations and procedures
• To lead morning huddles between all employees and to motivate to reach daily goals
• Coordinate with IT department on all office equipment and software issues
• Ensure that patients eligibilities and treatment plans are updated & correct
• Manage office General and Administrative budget, ensure accurate and timely reporting
• Provide general support to employees and patients
• Assist in the onboarding process for new hires
• Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements
• Plan in-house or off-site activities, like parties, celebrations and conferences

Skills

• Proven experience as a Dental Office manager or Front office manager
• Knowledge of office administrator responsibilities, systems and procedures
• Proficiency in Dentrix software, MS Office (MS Excel and MS Outlook, in particular)
• Hands on experience with office machines (e.g. fax machines and printers)
• Familiarity with scheduling patients, different dental insurance companies, dental eligibilities & coverages
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements
• High School degree; additional qualification as a Dental Front Office Scheduling & Insurance Billing Coordinator experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Kapolei, HI 96707: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 3 years (Required)
• Dentrix software: 2 years (Required)
• Dental Office Manager: 2 years (Required)

Work Location: In person

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