Job Summary

The Field Services Manager role for our York, PA facility isn’t just a job – it’s a starting point to an awesome career with a great company. We hire motivated individuals who want to grow with us. We will equip you with the knowledge and skills you need to succeed. And you will get to contribute, every single day.

This role is perfect for an individual who approaches their work professionally and who loves to lead a dynamic team. If that sounds like you, come join this industry leader!

Here’s What You’ll Get to Do:

• Maintain and enforce safe work practices.
• Evaluate performance and set goals for Field Service Team Members and Sub-Contractors.
• Manage all open field service projects to assure timely and accurate communication to customers and deployment of required resources.
• Interface between engineering and production on drawing and specification issues.
• Review all invoices for accuracy and provide detailed coding for continuing analysis of project costs and overall trends.
• All managerial aspects for Graham Field Service employees. Responsible for time sheets, appraisals, coaching, corrective action, etc.
• Interface with material suppliers on quality issues and drive satisfactory resolution of issues in coordination with Procurement team members.
• Act as the primary field quality resource for Project Management and Sales functions
• Represents the Company in resolving quality issues with sales representatives and customers.
• Effectively handle conflicts with customers, general contractors, and industry consultants.
• Responsible for professional written and oral communication on all quality and field service matters.
• Provide detailed analysis of Field Service root causes. Present analysis and recommended changes to General Manager and/or Assistant General Manager for review with engineering and/or implementation.
• Participation in Design for Manufacture process to communicate field service and plant manufacturing issues and consider solutions.
• Travel required up to 40 percent.
• Will be required to work at heights on man lifts and/or scaffolding.

Here’s What We’re Looking For:

• College Education helpful but not required
• 5 or more years experience in window/curtain-wall industry or closely related field
• Strong computer skills
• Strong organizational skills
• Prior management of hourly employees, and sub-contractors
• OSHA 30 hour or 40 hours preferred but not required.

What OBE Offers You

• Competitive pay
• Paid time off
• 10 Holidays (inclusive of 2 floating holidays)
• Market competitive 401(k) match
• Industry-leading medical, dental, and vision benefits
• Short-term and long-term disability coverage
• Life Insurance

About OBE

At OBE we strive to build a culture that embraces all employees and creates a great place to work for everyone. We do this by:

• Empowering experienced and entrepreneurial managers who have a customer-first focus at all levels.
• Building teams of demand creation specialists, technical sales, and local customer sales/support talent.
• Identifying a deep bench of talent with diverse backgrounds, experiences, and skill sets to drive robust decision-making and ensure our ability to promote from within.
• Executing formalized talent management processes that ensure all employees have the best in market skills

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

OBE is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability-If you want to know more, please click on this link.

Oldcastle BuildingEnvelope is an E-Verify Employer.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)