Job description

At Odyssey, we believe high expectations are the key to everything. When we strive to become better than what we are, everything around us becomes better, too. Odyssey strives to foster an environment that allows employees to develop new ideas and thrive. With our advanced technology, global network and integrated processes, we regularly break new ground for clients and are able to offer logistics careers that cultivate successful professionals and develop existing talent.

Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as professionals in other administrative and specialized areas who work at multiple locations across the United States, as well as in our international operations in North America, Europe and Asia.

For more information, please visit www.odysseylogistics.com

See yourself at Odyssey.

Join the team as our new Freight Invoice Resolution Specialist II!

Who We Are & Why We’re Hiring

Odyssey FAK Managed Services (CTS) Capital Transportation Solutions LLC (CTS), a subsidiary of Odyssey Logistics & Technology Corporation (Odyssey), safely and efficiently handles over one million shipments annually for a diverse customer base of manufacturers, distributors, retailers, freight forwarders and intermediaries across all industry categories. FAK stands for "Freight All Kinds"
Based in vibrant Kennesaw, GA, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

Visit us at: www.OdysseyLogistics.com/careers

About the Job:

The Freight Invoice Resolution Specialist Level II will be responsible for auditing and correcting CTS/OLT’s clients freight invoices that fail to pass the standard validations in the audit system. This will require them to review and reconcile invoices that have failed for either Cost or Non-Cost related non conformances. All audit failures will be addressed utilizing a combination of company procedures and customer business requirements. The Freight Invoice Resolution Specialist Level II will have direct external communication responsibilities with carriers in the resolution process and will act as the liaison between the audit team and customers. Repetitive audit failures that can be corrected through adjustments to our Master Data or through initiatives with the OLT Procurement team will be forwarded directly to the respective internal OLT Department for resolution. The Freight Invoice Resolution Specialist Level II will be responsible for some analysis of audit activity and running audit-related reports for customers.

In This Role, You Will:

• Ensure that audit/freight payment tasks are accounted for and performed to Odyssey standards.
• Research invoices by using company software and by communicating with transportation companies directly for necessary documentation needed in the validation process.
• Audit transportation freight bills submitted by carriers for validity against customer business rules and/or Odyssey contracts or agreements.
• Resolve any billing discrepancies with carriers.
• Escalate disputed invoices to the respective department Supervisor or internal department, as designated by the Supervisor.
• Forward all invoices requiring customer intervention to the Odyssey CRS tool for issue resolution.
• Notify the Supervisor of any missing or inaccurate data in our audit system which is causing audit errors.
• Maintain a thorough knowledge of customer Audit Business Rules and/or all CTS/OLT’s contract/tariff agreements.
• Research audit disputes on customer past due payment requests and communicate findings with carrier.
• Communicate resolutions to invoice failures with customers through the CRS tool and through direct email communications.
• Maintain a high level of accuracy in auditing invoices.
• Maintain work activity to departmental standards.
• Consciously maintain a safe work environment at all times.
• ALL OTHER DUTIES AND PROJECTS AS ASSIGNED.

Qualifications:

We recognize not all applicants have every skill or qualification to match a job description exactly. Odyssey values diverse experiences in other industries, and we encourage everyone who meets most required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. We are always looking for people who will bring something new to the table!

Required:

• High school diploma required. Bachelor’s degree preferred.
• Experience in the transportation field or in a related area is a plus.
• Strong understanding in the interpretation and execution of transportation rate contracts and tariffs for motor and rail modes required.
• Knowledge of general transportation rules and regulations a plus.
• Excellent customer service skills and attention to detail.
• Ability to deal with problems involving variables in standardized situations.
• Ability to prioritize and manage multiple critical projects simultaneously.
• Good analytical skills in identifying areas for cost improvement or cost avoidance.
• Computer Skills: Solid MS Office expertise, including strong Excel skills.
• Self-starter with the willingness and ability to identify process improvements.
• Ability to perform with minimal supervision.

Location:

This is an in-office role based in Kennesaw, GA.

We offer competitive compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options
• Company-paid dental and life/disability Plans
• 401K with company match
• Preferred vendor discounts
• Work-life balance

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Kennesaw, GA 30188: Reliably commute or planning to relocate before starting work (Required)

Experience:

• invoice and billing resolution : 2 years (Required)

Work Location: In person

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