Job description

Front Desk Medical Receptionist

• Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient.

• Maintaining outstanding standards, solid product & program knowledge, and all other aspects of customer services. Welcomes patients and visitors in person or on the telephone

• Utilizes our busy phone system to answer and appropriately route all incoming calls

• Collect payment at time of service

• Organize and schedule appointments

• Keeps patient appointments on schedule by notifying provider of patient’s arrival

• Produce and distribute correspondence memos, letters, faxes and forms

• Obtains revenue by recording and updating financial information, recording and collecting patient charges

• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies

• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

• Maintains operations by following policies and procedures, reporting needed changes.

• Contributes to team effort by accomplishing related results as needed.

Skills

• Proven working experience as a medical assistant or medical secretary

• Knowledge of medical office management systems and procedures

• Excellent time management skills and ability to multi-task

• Flexibility

• Telephone skills

• Customer service

• Excellent written and verbal communication skills

• Strong planning skills

• Scheduling

• Professionalism

Job Types: Full-time, Part-time

Salary: $13.00 - $16.00 per hour

Benefits:

• Paid time off

Healthcare setting:

• Clinic
• Private practice
• Telehealth

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Suffolk, VA 23435: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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