Job description

Responsibilities

· To ensure that guests are greeted, checked-in and allocated rooms promptly and courteously.

· Ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest.

· To be readily available at all times to deal with problems or complaints.

· To ensure that rooms have been serviced and maintained to the standards established by the company.

· To ensure effective liaison between front office staff with other departments (e.g. housekeeping).

· To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times.

· To ensure that accounts are balanced daily.

· To ensure that all Front of House staff are correctly dressed at all times.

· To ensure that all Front of House areas are clean and orderly at all times.

· To ensure that incoming and outgoing telephone calls are handled promptly and courteously.

· To carry out systematic checks of all Front of House areas for maintenance requirements, repairs or refurbishing, ensuring that these are acted on without delay.

· To carry out or ensure that regular on-the-job training is taking place to agreed standards.

· To ensure maximum security in all areas under your control.

· Act as Duty Manager when required.

· To attend management meetings as required.

· To ensure accurate and timeliness submission of all reports and administrative work. To include but not limited to; AR, SALT, Honors enrollment, audit packet review, etc.

· All shifts may be required; 2nd shift/PM shift is a main shift.

· All other duties assigned by the General Manager or Management Company.

Job Requirements

· Read and interpret business records and statistical reports.

· Use mathematical skills to interpret financial information and prepare budgets.

· Analyze and interpret established policies.

· Understand government regulations covering business operations.

· Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.

· Plan and organize the work of others.

· Change activities frequently and cope with interruptions.

· Complete all assigned tasks, reports, projects etc. in a professional manner and in an on-time basis.

Benefits - above and beyond standard Medical/Dental/Vision

1. Hilton Team Member Travel Program

2. Tuition Reimbursement (NEW!)

3. Employee Referral Bonus (NEW!)

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Experience:

• Hospitality: 2 years (Required)
• Hospitality management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.