Job description

Summary Description:
The primary responsibility of the Office Receptionist/Document Clerkt is to provide general office support with a variety of clerical activities and related tasks. The office receptionist/document clerk will be responsible for answering incoming calls, directing calls to appropriate associates, as well as additional clerical duties. To ensure the highest level of services are provided, additional duties and responsibilities may be assigned as needed.

Job Duties and Responsibilities (Essential Functions):

• Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an assistant or associate’s voice mailbox when the associate is unavailable.
• Greets and directs visitors to the Firm.
• Takes and retrieves messages for various personnel.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Complete all bate stamping for documents.
• Oversee digital copying and replication for CD/DVD format.
• Manages and coordinates all conference room scheduling.
• Identifies and resolves scheduling conflicts even before they become an issue.
• Setting up of conference rooms for client meetings and/or staff events.
• Is aware of and actively supports the legal assistants with making phone calls to client, completing mailing.
• Assists with other related clerical duties such as photocopying, faxing, filing, scanning and collating.
• Give regular updates to direct supervisor regarding progress and non-routine occurrences that may disrupt work schedule.

Knowledge/Skills/Abilities:

• Strong communication skills.
• Improve the company’s overall effectiveness by developing and implementing solutions and applying continuous improvement practices to increase efficiency and reduce costs.
• Act with integrity and honesty, abide by all HR principles and objectives including confidentiality, projecting a positive impression of the company and maintaining a respectful atmosphere.
• Able to work effectively both individually and in a team with minimal supervision; able to make decisions using own initiative based on company policy and regulating entities.
• Able to influence others to get “onboard” with company initiatives.
• Ability to manage multiple and varied tasks in a fast-paced, high-volume, regulated environment amongst multiple interruptions and competing demands while ensuring strong attention to detail.
• Ability to analyze issues, troubleshoot, problem-solve and effectively and efficiently make decisions.
• Strong communication skills (oral, written, presentation) with external and internal personnel to include:
• Strong knowledge of legal firm operations, with specific knowledge, understanding and business acumen in the legal industry.
• Continue own education by staying informed of industry trends and learning new skills. Take advantage of professional development activities when possible.

Experience:

• One year of full proficiency experience in internal and external communications, including hands-on experience with drafting, editing, and coordinating internal and external memos and emails.
• Verifiable advanced knowledge of office equipment including copiers, scanners, multiline phone systems, and PC.
• Technologically savvy, and able to learn how to use new technology and equipment. Ability to routine work with and troubleshoot audio and visual equipment including projectors, personal microphone equipment, laptop and TV screen cables and connections is a plus.
• Two years of full proficiency experience managing a front office preferred
• Notary Public Certification preferred
• Strong computer knowledge required including Word, Excel, PowerPoint and Outlook

**A combination of education, training, and experience which has provided theoretical and practical knowledge will be evaluated for equivalency.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Visually or otherwise identify, observe and assess distance, color and depth; Required to regularly communicate with others and exchange accurate information.
• Able to operate a computer and other office productivity equipment; able to remain stationary at a computer or other equipment for extended periods of time and move around his/her assigned work space.
• Frequently move up to 10 pounds and occasionally move up to 50 pounds. He/she/they must be able to occasionally ascend/descend stairs or step ladders as required.

Compensation/Benefits:
Compensation for this role ranges from $38,000 – $45,000 depending on applicants' qualifications.
Medical, Dental, Vision, and Basic Life is available to all Lee Smart employees (and their Spouse/Domestic Partner and their
Dependents), which the Firm partially supplements. After 90 days of employment, employees are auto-enrolled in LTD
Insurance and Life- AD&D fully paid by the Firm. Auto-enrollment starting the first of the month following 30 days of employment in Lee Smart's 401K, with company match up to 3% after a continuous 12 months of employment. Employees will also receive 3.13 vacation hours per pay period up to 10 days during their first two years and 2.50 hours of paid sick leave per pay period up to 8 days per pay period, based on a 37.50-hour work week, plus Lee Smart employees enjoy ten paid holidays throughout the calendar year. The Firm will provide Supplemental Parental Leave pay for up to 12 weeks to make the employee whole after completing one year of employment. In addition, the Firm offers Five Days of Bereavement Leave and $50 per month towards commuting/ parking expenses.

This Job Description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands

change, so may the essential functions of this position.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• No weekends

Ability to commute/relocate:

• Seattle, WA 98101: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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