At The Coca-Cola Company, we operate in nearly every country in the world and today we’re proud to serve ~1.9 billion drinks to consumers every day. Our vision is loved brands, done sustainably, for a better shared future. We strive to provide cutting-edge excellence in support to enabling and growing our brand portfolio.

We aspire to enable the Coca-Cola system to manage data as a strategic asset. Our Vision is to empower digitization across the enterprise & support informed business decisions through best-in-class curation of global master data assets that are trusted, accurate, governed by data standards, automated, connected, understood & easily accessible.

In this role, you will own the strategy and implementation of a global Data Subject Rights program & consent management program within the Data Governance team at The Coca-Cola Company (TCCC). Through a strong partnership with the Privacy Office (Legal), Technology Services and Legal Services, the role will ensure a centralized, standardized, and efficient method for processing Data Subject Access Rights requests across the world that ensures compliance with regulatory guidelines. The role will also manage the consent management program including configuration of cookie banner & preference centre.

The Global Data Governance Lead - Individual Rights ensures the operation of efficient and effective processes to enable compliance with global regulations, through problem solving across people, process and technology challenges.

This role is integral to the company's privacy program and responsible for determining how to meet new and changing business needs for the privacy pillar of individual’s rights.

What You’ll Do for Us

• Ownership and stewardship of the TCCC Global DSR program including the design and documentation of the strategy and delivery of implementation
• Product owner of Data Subject Rights & Cookie Consent module in TCCC’s OneTrust environment
• Provide technical global support for Data Subject Request through configuration of process workflows and webforms
• Provide technical global support for cookie & preference management including configuration - scripts; geolocation rules; templates; categorization)
• Develop and maintain documentation of all processes.
• Govern cookie banner lifecycle & user access to consent module.
• Partner with Privacy Office (Legal) to ensure minimally compliant processes are in place across all TCC markets for Data Subject Rights (DSR)
• Prioritize TCCC markets for onboarding of local DSR processes to OneTrust for request automation
• Manage Project controls including scope, resources, tasks, and timeline while periodically reporting status to Executive Sponsor.
• Serve as the liaison between the business stakeholders and technical teams
• Continuously assess and prioritize TCCC markets for DSR process automation opportunities (i.e. information request, update requests, erasure requests, etc.)
• Partner with Privacy Office (Legal) to develop a process for monitoring the evolution of data subject rights & consent management requirements in all TCCC markets across the world and adapt internal processes accordingly
• Ensure the availability of timely and accurate metrics that communicate the level of quality of the TCCC Global DSR program, including cost to serve and SLA compliance processes accordingly
• Leverage strong privacy and data governance background to help solve TCCC privacy process opportunities by partnering with geographically cross-functional teams and data sources
• Develop meaningful and lasting relationships with TCCC and third-party vendor stakeholders to problem solve and enhance tools or processes.

Qualification & Requirements

• Bachelor’s degree or the equivalent in education and/or relevant experience, Master's degree is a plus
• System configuration and administration activities (business analyst technical level, not developer)
• Hands on collaboration experience with third-party vendors implementing privacy technology solutions, OneTrust strongly preferred
• Strong knowledge of global data subject rights regulations
• Strong knowledge of global data subject rights process implementation best practices
• System configuration and administration activities (business analyst technical level, not developer)
• Excellent communicator with the ability to problem solve or develop actionable solutions
• Exemplifies and fosters teamwork (embrace Data & Analytics Services #Oneteam concept)
• Ability to adapt and excel in a fast-changing business environment
• Ability to anticipate changing business requirements and work proactively to properly position privacy process changes or tool adoption
• Broad expertise in Project Management / Implementation

What We Can Do For You

• Agile & Innovative Software Platforms: Each day we are working to improve efficiency and reporting using top tier platforms and technologies.
• Connections: We work cross-functionally across different business groups to make sure that we can put together the clearest numbers & projections for our customers.
• Expansive & Diverse Global System: We work with a diversified group of stakeholders.

Skills:

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.