Lark Hotels is seeking a full-time or part-time Guest Services Associate at Bluebird Lake Placid. Guest Services Associates demonstrate exceptional hospitality in an attentive, friendly, and efficient manner going above and beyond to ensure that guest experiences will be worth remembering. The key service roles begin with greeting guests and end with delivering a departure experience that makes a guest book their next stay!

This position requires an outgoing, enthusiastic personality, strong attention to detail, and the ability to work without constant direct supervision. Basic cooking/baking knowledge is preferred. If you love interacting with people in a positive work environment, apply now!

Website: https://www.bluebirdhotels.com/hotels/lake-placid

$17 - $19 hourly

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
• Register and orient arriving guests according to property standards.
• Be knowledgeable about the property, its programs, amenities, and experiences.
• Have a working knowledge of the property’s phone and other communication systems. Answer telephone calls with a pleasant demeanor according to property etiquette, listening carefully to caller’s requests, and clearly taking, dating, distributing, or file notes as needed.
• Be knowledgeable of your role in the property reservations process.

• 1+ year of hotel industry experience or related job preferred.
• Comfortable taking telephone calls and mitigating stressful situations.
• High school diploma, GED, or equivalent.
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills.

Be where all the action is. Literally. Throughout all seasons, discover what makes Lake Placid an adventurer’s dream getaway. From action-packed water sports on Mirror Lake to big-time adventures on the Adirondacks, there’s something for everyone in this scenic region of Upstate NY. It’s a destination that’ll get your adrenaline going and jolt your senses. A place for go-getters and thrill seekers who want to be surrounded by the inspiring spirit of the Winter Olympic Games that took place here in 1932 and 1980. It’s where visitors can check out the iconic Legacy Sites. Visit the Olympic Museum. And meet people from all over the world who come to Lake Placid because they want to do something different and experience a bit of history while they’re at it.