The Company

EZ Living Furniture was founded in Galway in 1998. We are a family run Irish retailer with stores operating nationwide, as well as a full online shopping experience offering delivery throughout Ireland. We are the largest Furniture Retailer in Ireland employing over 300 people. Our planned expansion and continuous improvements to both our physical and online presence will lead to the creation of even more jobs, and cement us as a recognised brand that represents quality, value and above all being customer centric in everything we do. We understand that the world we live in is changing, as are our customer’s needs. The future of furniture retail is centered on a number of key factors - providing the most on-trend designs, manufactured to the highest standards, presented in the best showrooms, supported by the most knowledgeable staff, all at superb value. We look to understand our customer’s wants and needs and base our company’s growth around this.

We are delighted to announce that we are seeking applications for the role of

Head of I.T & Projects

Reporting directly to the CEO, the Head of I.T & Projects will be responsible for one of the most transformative times at EZ Living Furniture as we have secured our technical roadmap for the next 16-18 months, we are seeking a change champion to help steer the course.

Job Requirements

• Participate in and lead regular staff meetings with technical team, and cross-functional teams to understand functional business need, develop functional specifications, technical designs, and or workflow requirements.
• Determine, define, present, and gain approval from senior leaders, on the scope and priority of current and future projects.
• Make recommendations and present solutions/proposals and assist with the development and management of such implementations.
• Develop and manage the department headcount, capital, and expense budget.
• Establish key metrics to manage performance of staff.
• Identify needed resources for projects, define and assign major project roles.
• Ensure that projects and development efforts are documented, and changes are managed.
• Develop, implement, and monitor policies and controls to ensure data accuracy, security, legal, and regulatory compliance.
• Ensure HW/SW standards are adhered to where appropriate within the operational environment of the Client laptop/desktop landscape.
• Encourage proper implementation of IT processes and provide oversight of processes.
• Provide appropriate feedback to management on process improvement suggestions.
• Promote and maintain high standards of I.T customer service.
• Assist with contract negotiations with consultants, technical personnel, and vendors for services and products.
• Ensure program milestones and objectives are met.
• Keep senior management informed of key issues and changes which may impact expected business results.
• Ensure that projects adhere to the company processes and initiate process improvements as needed.
• Take responsibility for results, including costs, methods, and staffing.
• Interface and setup relationships between key organizational group leaders as required to perform key duties of the role.

Essential Functions

• Excellent oral and written communication skills are essential.
• Customer Service skills and ability to handle escalations at an Executive level is critical.
• Excellent analytical, problem-solving, negotiation, and organizational skills are required.
• Excellent interpersonal and conflict management skills; able to work collaboratively in a team environment.
• Excellent knowledge of product lifecycle, tools, processes, and operations planning.
• Persistent and dependable, especially with attendance and meeting deadlines.
• Ability to manage multiple competing priorities.
• Ability to work well with people from many different disciplines with varying degrees of technical experience.
• Ability to adapt to a constantly changing environment, occasional travel required within the store network across Ireland.
• Experience with developing budgets and predicting project costs.
• Strong project management and leadership skills.
• Proven track record of surpassing objectives and delivering exceptional results.

Education

• 
  A minimum of 8 years of experience as an individual contributor and 5+ years as a people manager is required.
• Experience with ERP & distribution systems a distinct advantage.
• Educated to degree level or demonstrable experience considered.

WHY JOIN US:

• 
  Continuous Professional Development and Education support
• Fun, fast paced & high energy work environment
• Culture of developing and promoting from within the company
• Our Generous staff discounts
• Our Pension Scheme