• Bachelor's degree in informatics, mathematics, statistics, computer science, business, or related field required, Master's degree informatics, mathematics, statistics, computer science, business, or related field preferred
• Three to five years' experience in data analysis, decision support, including demonstrated proficiency with analytical software required
• Minimum one year of experience with relational databases (SQL Server, MYSQL, etc.)
• Minimum one year of experience with at least two of the following pieces of reporting software: Tableau, R Markdown, or Crystal Reports
• Minimum three years of experience of statistical programming using R, Python, SAS, or equivalent software
• Experience in data mining
• Experience working in a healthcare environment or managed care preferred

• Participate in quality and organizational process improvement activities and teams when requested
• Support and contribute to effective safety, quality, and risk management efforts by adhering to established; policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities
• Openly, clearly, and respectfully share and receive information, opinions, concerns, and feedback in a supportive manner
• Work collaboratively by mentoring new and existing co-workers, building bridges, and creating rapport with team members across the organization
• Provide excellent customer service to all internal and external customers, which includes team members, members, students, visitors, and vendors, by consistently exceeding the customer's expectations
• Recognize new developments and remain current in [position's expertise] best practice standards and anticipate organizational modifications
• Advance personal knowledge base by pursuing continuing education to enhance professional competence
• Promote individual and organizational integrity by exhibiting ethical behavior to maintain high standards
• Represent organization at meetings and conferences as applicable

• Knowledge of data analysis methodology, and use of presentation software
• Understanding of machine-learning and operations research
• Knowledge working with a variety of information systems and data files including large and complex files; analyzing file structure, using and creating file layouts, and transforming raw data into finished products
• Knowledge of the Oregon Health Authorities Coordinated Care Organization required metrics
• Knowledge of the Patient Center Medical Home philosophy
• Identify problems, recommend solutions, organize, and analyze information
• Solve complex problems and deal with a variety of variables in situations where only limited standardization exists
• Adept at conducting research into project-related issues and products
• Timely with deliverable releases according to business needs
• Comfortable working independently, with expertise working in a team environment
• Skillful analysis and presentation of data
• A certain degree of creativity and latitude is required
• Ability to follow safety standards and guidelines
• Ability to effectively prioritize and execute tasks among multiple requests, at times working at a rapid pace
• Ability to exercise initiative, judgment, problem solving and decision-making in a fast-pace environment
• Ability to manage, plan, and adjust work time to meet work responsibilities and objectives
• Ability to report to work as scheduled, and willingness to work a flexible schedule when needed
• Proficient in Microsoft Office Suite and Windows Operating System (OS)
• Training in or awareness of Health Literacy, Poverty Informed, Systemic Oppression, language access and the use of healthcare interpreters, uses of data to drive health equity, Cultural Awareness, Trauma-Informed Care, Adverse Childhood Experiences (ACEs), Culturally and Linguistically Appropriate Service (CLAS) Standards, and universal access
• Knowledge and understanding of how the positions' responsibilities contribute to the department and company goals and mission
• Knowledge of federal and state laws including OSHA, HIPAA, Waste Fraud and Abuse
• Excellent people skills and friendly demeanor
• Critical thinking skills of using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Attention to detail and organization skills
• Ability to handle stress and sensitive situations effectively while projecting a professional attitude
• Ability to communicate professionally, both conversing and written
• Ability to work with diverse populations and interact with people of differing personalities and backgrounds
• Sensitive to economic considerations, human needs and aware of how one's actions may affect others
• Ability to organize and work in a sensitive manner with people from other cultures
• Poised; maintains composure and sense of purpose

• Work Condition:
  • Employee generally works within a remote work from home environment.
  • Travel may be required on occasion.
  • Hours of operations and specific staff scheduling may vary based on operational need.
• Exposed to:
  • Employee is responsible for maintaining a safe work environment that is conducive to successful productivity and work output.
• Machines, equipment, tools, and supplies used: Constantly operates a computer or other office productivity machinery or software, such as fax, copier, calculator, multi-line telephone system, or scanner.
  • May answer a high volume of telephone calls, complete documentation, and use computer programs to either obtain or record information.
• Multiple Duties: Must be able to work under conditions of frequent interruption and be able to stay on task.

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