Job description

We are seeking a Front Desk Manager to supervise the front desk receptionists. The successful candidate for this position will be responsible for scheduling shifts and assigning tasks to employees, managing employee performance and communicating with other high-level members of the team. Front Desk Managers play a key role in the management of our organization, so it is important for applicants to have a strong working knowledge of the company and our products, as well as management experience.

Responsibilities:

• Provide customer service.
• Book room reservations and rental cars.
• Answer questions about location, activities, and amenities of the facility.
• Direct guests to appropriate staff members.
• Achieve a high level of customer satisfaction with staff and guests.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person

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