A premier destination in Northwest Florida! Sandestin® Golf and Beach Resort is located on 2,400-acres between the beautiful emerald green waters of the Gulf of Mexico and the shoreline of the Choctawhatchee Bay. Work amongst the most gorgeous backdrops with a company that not only provides a commitment to excellence to guests but also to our people that deliver this experience. Are you the next great addition to the team? Come make memories with us!

General Purpose:

The Dispatch Admin works closely with Front Desk and Housekeeping as well as other department team members, to ensure Owner/Guests complete satisfaction as pertains to services requested and rendered while adhering to company and industry guidelines and standards of practices.

Essential Duties:

• Oversees all dispatch functions.
• Reviews work orders from departments or complaints from customers and records type and scope of service to be performed.
• Responsible for scheduling, coordinating, dispatching drivers, housekeepers and outside vendors and following up on all calls to ensure completion.
• Responsible for communicating with front desk and other parties as needed.
• Answer all incoming calls in a friendly and efficient manner.

Education:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Basic Required Skills:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• May be required: to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.

Physical Demands:

• Most work tasks are performed indoors. Temperature is moderate and controlled by environmental systems.
• Must be able to stand and sit for long periods of time as needed.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must be able to exert a well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift items weighing up to 25 lbs. as needed.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

Certificates/Licenses: None Required