Infrastructure Tower Technician

Full Time
Winnemucca, NV
Posted
Job description

Technician, Infrastructure Tower – Experienced

The Infrastructure Tower Technician is a key member of our Field Operations team. Responsibilities include completing installs, disconnects, reconnects, add-ons, changes, and troubleshooting high-speed Internet services at customer locations while regularly climbing ladders, and working on towers and rooftops. The position will work with high voltage systems and equipment

Essential Duties/Responsibilities

● Completes basic performance testing and setup of installed services, including PC, Local Area Network, and/ or routers and switching equipment.

● Ensures proper site operation; inspecting cable and electrical equipment. Performs tower antenna and height mapping for site builds and regulatory compliance.

● Troubleshoots, diagnoses, repairs, replaces, and upgrades components. Troubleshoots physical layer problems with radio frequency/RF links; resolving IP network issue problems.

● Interacts with customers (internal and external) in a professional, courteous manner including when responding to escalations and repeat customer concerns

● Completes required training within company-mandated time limits. Training includes, but is not limited to: Tower Climbing and Rescue Certification and CBRS CPI Certification Training.

● Performs other duties as assigned.

Job Requirements that are a must

● High school diploma or GED equivalent preferred; post-high school education a plus

● Valid state driver’s license and acceptable driving record in accordance with Company’s Motor Vehicle Policy

● Up to three years’ experience in fixed-wireless or job-related area, such as structured wiring (e.g., new construction electrical, low voltage wiring, home entertainment system wiring); field service installation and repair in voice technology (telephone); data (internet), or video (RF/cable).

● Comtrain certification mandatory (within 30 days of hire)

● Excellent customer service, time management, and decision-making skills

● Working knowledge of PC and MS Office products

● Ability to effectively maintain professional appearance and demeanor in a variety of work environments

● Self-motivated; ability to work independently with limited supervision to complete tasks, respond to department requests, collaborate with others to utilize resources, and apply knowledge to identify quality solutions

  • · Rigging certification preferred
  • · Working knowledge of networking and electronics theory, and electrical codes and standards relative to communications
  • · Basic knowledge of RF wireless technologies, IP networking, and wireless planning

Working Conditions

Employees are constantly required to stand, walk, use hands to handle or feel objects, tools or controls and reach with hands and arms. Must possess physical conditioning and stamina to climb heights up to 200 feet and perform physically demanding tasks at such heights. Must be able to frequently climb a ladder and work in an elevated position. On a constant basis, must safely lift, carry and maneuver heavy or awkward objects 100 pounds or more, with or without assistance. Must be adept at working in adverse weather conditions. Daily travel within the Company’s geographical footprint is required.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Winnemucca, NV: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Required)
  • Rigging Certification (Preferred)

Work Location: In person

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