Job description

Position: International Logistics Coordinator

Work closely with regional sales manager(s) covering South America, Central America and Caribbean to assist international customers and dealers in processing all orders, shipments, export documentation, etc. as well as assist in answering pricing and delivery questions as needed.

Principle Roles and Responsibilities to include but not limited to:

-Process incoming international orders, evaluate lead times, confirm orders with estimated lead times to customer in a timely manner.

-Track and expedite the orders you are responsible for. working with production, purchasing and warehouse packing depts.

-Arrange for pre-payment from customers when applicable by completing and sending proforma invoice.

-Arrange shipments, including all required export documentation for each shipment, via either small package courier services (Fedex, UPS, DHL, etc.) or through freight forwarders for all orders in area of responsibility.

-Obtain freight quotes from couriers and forwarders for shipments and sales quotations.

-Become familiar with products to be able to assist sales people in answering customer queries when necessary.

Requirements and Capabilities Logistic coordinator :

-Must be self-motivated and able to take charge of all aspects of orders to ensure completion and keep customers informed as to status.

-Must be detail-oriented and have the ability to evaluate and analyze information and situations to ensure competent responses to inquiries and orders.

-Must be bilingual English and Spanish

-Previous experience with international sales/ and export documentation requirements.

-Work well under pressure of time deadlines for shipments and responses to customers.

-Computer programs used are mainly SAP, Microsoft Suite such as Word, Excel, Outlook, Adobe Acrobat.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Export Documentation: 2 years (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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