Job description

Job Title: IT Support

Work Hours: 8-5, Day Shift-Full Time

Work Days: Monday-Friday

Description: Contract to Hire Position

Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action.

Role Responsibilities:
Provide basic technical support. Troubleshoot application issues, basic diagnosing of the desktop/laptop software problems.

Requirements:
3 - 5 years of related work experience, or an equivalent combination of education and experience.
3 - 5 years of customer service experience.
Excellent communication skills.
The ability to work in a team environment and commit to a flexible work schedule.

Preferences (not required):
3-5 years technical experience a plus.
Previous experience troubleshooting desktop, printer and notebook issues.
Very strong user and support of MSOffice.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

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