Job description
Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
As a Laboratory Referral Specialist II, you will be assigned to work on-site at a strategic client facility in Houston, Texas.
You will be managing a client’s referral send-out work coming to Mayo Clinic Laboratories (MCL) as directed by client management and governed by a client’s business contract. You will provide onsite customer service and be a resource to a client’s clinical laboratory staff. You will manage the biological specimens (e.g. blood, urine) receipt, verification, handling, aliquoting, processing and shipping if applicable, ordering, and specimen resolution. You will communicate with internal and external stakeholders and monitor assigned reports and partner with clients to resolve issues related to specimen submissions.
Duties may consist of but are not limited to pending lists, billing charges, Laboratory Information System (LIS) test builds, Joint Test Catalog maintenance, quality metrics and training of send-out staff, and maintaining MCL supply inventory. There may be additional responsibilities as assigned by the client and MCL related to LIS maintenance, documents, and end-user feedback groups.
*Individuals hired to this position are required to complete 2 years in this position before becoming eligible to transfer to other positions within Mayo Clinic.
**This position is not eligible for visa sponsorship; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications
To be considered for the Laboratory Referral Specialist II role, you must have either a bachelor's degree, or an associate degree and 1 year of relevant laboratory experience.
Additional Qualifications
- You must include a cover letter and resume to be considered for this position.
- Internal applicants must attach their three most recent performance appraisals to be considered for this position.
- Bachelor’s degree and previous laboratory experience preferred.
- Must be capable of multi-tasking and performing in a fast-paced and customer focused environment.
- Excellent communication skills and ability to work closely with others is essential.
- Must maintain a high level of confidentiality handling results, patient information and business interactions.
- Organized and capable of prioritizing work with limited oversight.
- Must possess good human relations skills and be able to communicate effectively both orally and in written form.
- Requires the ability to be attentive to details and to adhere to strict safety requirements for handling chemicals and infectious agents.
License or Certification
This position requires you to have a valid driver's license with an excellent driving record.
Exemption Status
Nonexempt
Compensation Detail
Required education, experience, and tenure, along with internal equity will be considered when an offer is extended. The pay range for this position is $26.12 - $39.18/hour.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
M-F, 7:00 am - 3:30 pm M-F, 2:00 pm - 10:30 pm You will work on-site in a hospital lab setting located in Houston, TX.
Weekend Schedule
No Weekends.
International Assignment
No
Site Description
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Laura Heyde
Department Title
Mayo Collaborative Services
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.