Job description
Learn more about the career areas and business divisions at wellsfargojobs.com.
About this role:
As part of the Enterprise Complaints and Remediations (ECR), the Customer Remediations Analytics Support team is seeking a Lead Analytic Consultant. The role will focus on driving consistency across all remediations by evaluating data, uncovering trends and providing recommendations for improvement.
Advise line of business, companywide functions, and more experienced leadership on business strategies based on research of performance metrics, trends in population distributions, predictive scenario modeling, and other complex data to maximize profits and asset growth, and minimize operating losses within risk and other operating standards
http://www.wellsfargo.com/about/careers/benefits/
LOCATIONS : Charlotte, NC: Fort Mill, SC: Irving TX: Minneapolis, MN, Phoenix, AZ: Saint Louis, MO, Salt Lake City, UT: San Antonio, TX: Summit, NJ
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
About this role:
As part of the Enterprise Complaints and Remediations (ECR), the Customer Remediations Analytics Support team is seeking a Lead Analytic Consultant. The role will focus on driving consistency across all remediations by evaluating data, uncovering trends and providing recommendations for improvement.
Advise line of business, companywide functions, and more experienced leadership on business strategies based on research of performance metrics, trends in population distributions, predictive scenario modeling, and other complex data to maximize profits and asset growth, and minimize operating losses within risk and other operating standards
- Interpret and translate regulatory defined stress test scenarios into model parameters, evaluate results of stress test results, and interpretation of model output
- Provide leadership in the identification and development of new research concepts and designs
- Ensure adherence to compliance and legal regulations and policies on all projects managed
- Provide updates on project logs, monthly budget forecasts, monthly newsletters, and operations reviews
- Assist managers and leaders in building quarterly and annual plans and forecast future market research needs for business partners supported
- Mentor or manage less experienced staff, interns, and external contractors
- Collaborate and consult with peers, colleagues, and more experienced managers to resolve issues and achieve goals
- Lead projects, teams, or serve as a peer mentor
- 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4 years' experience with SAS /SQL/Teradata, or other data management, reporting and query tools
- 2 years' experience working with the Agile project methodology and JIRA application
- Extensive knowledge and understanding of research and analysis
- Experience with Customer Remediation policy and process
- Experience in the financial services industry is a plus
- Exposure to Wells Fargo data warehouses such as: EIW, BMG, Customer Interactions, MDSS, CIS, HR, or STS
- Excellent verbal, written and interpersonal communication skills
- Strong analytical skills with high attention to detail and accuracy
- Ability to think creatively to find innovative solutions to complex analytical questions
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- Ability to collaborate and consult with peers and colleagues to resolve issues and achieve goals
- This position is not eligible for Visa sponsorship.
- Travel up to 10% of the time
- Work schedule: Ability to work additional hours, as needed
- Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.
http://www.wellsfargo.com/about/careers/benefits/
LOCATIONS : Charlotte, NC: Fort Mill, SC: Irving TX: Minneapolis, MN, Phoenix, AZ: Saint Louis, MO, Salt Lake City, UT: San Antonio, TX: Summit, NJ
- Relocation assistance is not available for this position
- This is not a remote position;
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
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