STEPPENWOLF THEATRE COMPANY

For over 40 years, Steppenwolf Theatre Company has been a cultural leader in Chicago and model for theatre companies in the United States and around the world. Formed by a collective of actors in 1976, the ensemble represents a remarkable cross-section of actors, directors, stage managers and playwrights. Steppenwolf’s artistic ambitions are made possible by its incredible workforce of individuals, who help create a culture of inclusivity, collaboration and accountability. To that end, we attempt to use an anti-oppressive and anti-racist lens in our roles and everyday decision-making. Join us in this ongoing process, as we navigate together our complex world.

Steppenwolf Theatre Company is seeking candidates for the part-time position of Lead Barista and Food Handler at Front Bar, Steppenwolf’s café and bar connected to the main theater at 1700 N Halsted. Open throughout the day for use by the general community, Front Bar is a warm neighborhood hub serving coffee and espresso by Dark Matter, pastries provided by West Town Bakery and food made in-house. The menu features fresh, accessible fare, with breakfast pastries, salads and sandwiches for lunch and shareable small plates and desserts for evening and post-show service

• This position reports to the Front Bar Café Manager and the Food and Beverage Director.
• Hours of employment range from 7am to 8pm daily, with peak times in the morning and supporting matinee performances on the weekend.

Areas of Responsibility:

• Functions as a Barista and Food Handler
• Provides direction to the team on assignments. Participates in the completion of work tasks and assists the team with complex work tasks or problem areas. Acts as the ‘go to’ resource for the team. Provides into for performance reviews, staff training and development of the team. Monitors the completion of work tasks by the team.
• Executes store operations during scheduled shifts, including opening and closing duties as assigned, deep cleaning tasks, ensuring side work is completed as well as prepping syrups, coffee and tea as needed.
• Assists Manager in teaching and training new baristas.
• Assists the Manager with daily and weekly inventory orders as needed.
• Reports to the Manager on duty any customer complaints, potential safety hazards, employee accidents, café needs or operational inconsistencies.
• Follow proper cash handling protocol. Provides change for tills as needed
• Prepare and serve quality food and beverages in a friendly
• and efficient manner
• Provide adaptive service that is cognizant of theater operations
• Maintain their station for cleanliness and sanitation and ensure the quality of all beverages
• Educate themselves and guests about coffee, tea and food offerings
• Engage our patrons as courteous, professional representatives of our company
• Assist patrons with disabilities (which includes developing a proficiency in accessibility etiquette)
• Coordinate with the box office and other departments to streamline service
• Monitor and maintain public spaces for safety, cleanliness and presentation
• Serve as knowledgeable sources of information about the theatre and city

Desired Qualifications:

• Excellent organization, customer service, teamwork, interpersonal and communication skills
• Be able to consistently work 25-30 hours per week, including weekends
• A minimum of 2 years coffee shop experience
• Demonstration of quality leadership
• Basic math skills
• Detail oriented
• Possess excellent time-management skills
• Be able to lift 40 pounds
• Experience with Toast POS

Compensation:

Hourly rate is $17.00 per hour, plus tips, with benefits for part time employee. Benefits include dental, vision insurance, employee assistance program, 401(k) matching retirement program and Ventra transit benefit program.

How To Apply:

Interested candidates should submit a cover letter, resume and three references to the link provided.

ALL STEPPENWOLF EMPLOYEES MUST BE FULLY VACCINATED AGAINST COVID

NO PHONE CALLS OR EMAILS PLEASE

About Steppenwolf:

Steppenwolf Theatre Company is the nation's premier ensemble theater. Steppenwolf produces hundreds of performances and events annually in its three spaces: the 515-seat Downstairs Theatre, the 299-seat Upstairs Theatre and the 80-seat 1700 Theatre. Artistic programming includes a seven-play season; a two-play Steppenwolf for Young Adults season; Visiting Company engagements; and LookOut, a multigenre performances series. Education initiatives include the nationally recognized work of Steppenwolf for Young Adults, which engages 15,000 participants annually from Chicago's diverse communities; the esteemed School at Steppenwolf; and Professional Leadership Programs. While firmly grounded in the Chicago community, nearly 40 original Steppenwolf productions have enjoyed success both nationally and internationally, including Broadway, Off-Broadway, London, Sydney, Galway and Dublin. Audrey Francis and Glenn Davis are the Artistic Directors and E. Brooke Flanagan is the Executive Director.

For additional information, visit steppenwolf.org, facebook.com/steppenwolftheatre, twitter.com/steppenwolfthtr and instagram.com/steppenwolfthtr.

Steppenwolf Mission:

Steppenwolf Theatre Company strives to create thrilling, courageous, and provocative art in a thoughtful and inclusive environment. We succeed when we disrupt your routine with experiences that spark curiosity, empathy and joy. We invite you to join our ensemble as we navigate, together, our complex world.

Steppenwolf Core Values:

Equity + Inclusion
Integrity + Curiosity
Courage + Collaboration
Accountability + Leadership

Steppenwolf Theatre Company is an equal opportunity and affirmative action employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Steppenwolf complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We strongly encourage applications from people of color and members of underrepresented groups.