ESSENTIAL FUNCTIONS

• Responsible for managing Crew Records, personnel, policies, procedures, and quality assurance.
• Responsible for the development, implementation, and maintenance of an Electronic Crew Records System, Electronic Forms, and the Training Management System.
• Responsible for the configuration and maintenance of the Pilot Qualification Management System.
• Responsible for the policies, procedures, and quality assurance of the applicable background check requests for new-hire crewmembers.
• Manage data entry processes and record keeping system for all pilots.
• Data entry of flight crew training records into our electronic tracking systems.
• Correspond and report as required to inform Flight Operations, Inflight, and Crew Scheduling of the status of forthcoming expiration dates of medical certificates, temporary certificates, passports, etc. with advance notification.
• Manage PRIA and PRD processes and procedures.
• Manage the AFSP policies and procedures.
• Track trends to identify and mitigate risks of current processes and methods. Ensure standard processes and procedures are consistently maintained.
• Compliance: Maintain knowledge of applicable Federal Aviation Regulations (FARs), crewmember contracts, training manuals and Company policies and procedures.
• Provide feedback to the Sr. Director of Pilot Training and the Technical Publications department, as applicable, to maintain and update departmental procedure manuals.
• On-Call and After-Hour Support: Serves as on-call personnel for the Training Department required to answer the on-call phone and respond to and resolve after-hours issues.
• Support other flight operations managers, as required.
• Perform other duties as assigned by the Sr. Director Pilot Training.
• Ensures tasks are conducted in a safe and efficient manner complying with all local, state and federal safety and health regulations, programmatic standards, and with any special safety concerns identified by Sun Country Airlines.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITY - NONE

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High School Diploma or equivalent
• Records administration or data entry experience
• Proficient with Microsoft applications with emphasis on Excel, Word, Outlook, Teams, and SharePoint.
• Very good communication, organizational and problem solving skills.
• Able to collaborate with others in a professional manner.
• Must be a highly motivated self-starter, able to perform independently and communicate effectively within a dynamic environment and meet deadlines
• Ability to establish and maintain effective working relationships with other employees.
• Must be discrete with sensitive and confidential information.

PREFERRED SKILLS

• AIMS experience
• Electronic Forms and Recordkeeping experience
• Training Management Systems experience
• Airline or Aviation experience
• Data Entry experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, tablets, and filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds.

ADDITIONAL NOTES

Must have authorization to work in the United States.

Qualified candidates must pass a criminal history background check.

AAP/EEO STATEMENT

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)