Manager of Learning, Development & Engagement
Full Time
Garland, TX 75040
Posted
Job description
Position Summary:
Development
Engagement
Change Management
Knowledge, Skills & Abilities
Serve as the citywide champion of learning, development, engagement and change initiatives reflective of current and future organizational needs. Responsible for working with City stakeholders and partners to identify, develop, and implement strategies for attracting and retaining an engaged and diverse workforce.
Essential Job Functions:
Learning
- Build relationships with education and development partners in support of learning initiatives
- Identify leadership and other core programs to improve business acumen and supervisory skill sets
- Develop, deliver and evaluate learning programs and job aides via instructor-led or on-line platforms
- Serve as the primary work stream lead for the city’s learning, performance and talent platform (Workday), ensuring that content is maintained and relevant
Development
- Develop and guide organization-wide initiatives in the areas of succession planning and talent review.
- Provide MBTI or similar assessments focused on leadership development, team building, etc.
- Identify coaching partnerships and support for newly promoted leaders or other high potential employees
- Establish citywide framework in support of mentoring, apprenticeship, internship and volunteer initiatives
Engagement
- Develop key performance indicators related to organizational culture through employee surveys, focus groups or other forums
- Guide employee programs and events focused on engagement, recognition and workplace culture
Change Management
- Assess and monitor the organizations readiness for change, identifying risks and interventions in support of current and future initiatives.
- Build ambassadorship across the organization through departmental and topical SMEs.
- Develop targeted campaigns and communications to engage employees through resource groups, activities, etc.
Education
- Master’s degree in business administration, organizational development, change management, human resource management, or related business discipline
- Formal education or certification in learning and development, change management, organizational development or related methodologies
- 5 or more years of managerial experience
Knowledge, Skills & Abilities
- Ability to leverage prior experience and adapt quickly to the changing work environment
- Excellent facilitation, writing, verbal, and interpersonal communication skills
- Demonstrated competence in organizational change, strategies, analysis and professional relationship building
- Dynamic skills in public speaking and ability to effectively present and be seen as a credible partner to key stakeholders
- Proven project management skills with the ability to deliver results on-time and on-budget with minimal supervision
- Ability to build and leverage relationships at all levels of the organization
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