Job description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Manager, Systems Platform Engineering (Ceph)
Mastercard is looking for a manager to join our global storage team. Across our 4 value streams of Block, File & Object, Software Defined Storage and Data Protection Services we aim to transform how storage is delivered to and consumed by our customers within our Datacenters.
This position will responsible for managing our Software Defined Storage and SRE engineering teams. You will be tasked with helping transform our storage technology stack by owning the rollout and development of Ceph at mastercard, along with implementing industry standard operational tooling and processes. The ideal candidate will be an experienced people manager who has hands on experience rolling out Ceph at enterprise scale, along with a solid background in block, file and object storage technologies.
Overview:
- Builds, implements, and maintains support for Mastercard's systems/platforms for performance, efficiency, and capacity by analyzing and testing the facilities, and identifying/diagnosing performance issues (eg, middleware, compute & storage)
Responsibilities:
- Own the rollout of Ceph across mastercard, as well as acting in a product manager capacity defining future strategy for the product
- Own the migration of existing technologies such as ECS and Isilon over to Ceph
- Develop our SRE capabilities within storage ensuring all our systems are "mastercard good" - performant and stable to meet the demands of our customers
- Coordinates the building and maintaining of system and platform technologies and environments, including associated software products
- Performs lifecycle management for supported hardware platforms, including technical refresh planning and capacity upgrades
- Participates in the planning and implementation of system/platform updates to optimize performance, efficiency, and capacity
- Performs holistic platform security posture which includes identifying risks, escalating potential concerns, and implementing both risk mitigation plans and control functions
- Completes status reports, troubleshooting guides, and project plans to provide in-depth technical assistance to development programmers and customers
- Resolves chronic complex problems, providing managerial operational support to maintain systems and platforms
- May perform financial planning, forecasting, and budget tracking to reduce total cost of ownership and allocate resources efficiently
- Manages a team, conducts goal setting and performance appraisal processes, mentors and coaches top talent within own team
Experiences:
- Hands on experience rolling out Ceph at an enterprise level is essential
- Deep understanding and experience with traditional block, file and object storage technologies
- Experience developing operational tooling and runbooks to improve service levels
- Experience leading a major work stream or multiple smaller work streams for a large platform system domain initiative, often providing technical guidance and advice to ensure consistent deployment of solutions
- Experience setting priorities, objectives, and driving deliverables within global technology domains and sub-domains
- Experience engaging with the broader technical community to anticipate developments in innovation, often evaluating new solutions and recommending future business platform system requirements
- Experience performing process improvements and automation activities for operational and financial value, applying tools and technologies
- Successfully served as a go-to-person to resolve and prevent platform system infrastructure issues, deriving impactful solutions
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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