Look Lab Med Spa specializes in soft, subtle, and natural facial rejuvenation. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Our goal is to help you patients improve their self-image, and elevate their confidence. Through self-development, we polish our inner workings of life, and with Look Lab our patients will be able to polish their outer workings of life with expert professionals and gentle care.

At Look Lab, we take the art of rejuvenation solemnly. Our staff is uniquely trained by top tier professionals at our comprehensive program in Beverly Hills, the Mecca of beauty transformation. Our providers have undergone rigorous training with a team that is clinically skilled in each service that we provide and focused on ensuring the safety of our patients. Look Lab can confidently assure you that our team of providers are experienced and trained with the highest of standards.

We take pride in providing our patients with the most innovative technology for aesthetic services in a first-class environment. Our menu is highly specialized, providing only the latest advanced techniques, anti-aging technology, quality treatment options, positive energy, and utmost care to create the most confident, elevated version of yourself.

What we are looking for: Look Lab Med Spa is looking for a friendly, enthusiastic and highly motivated Marketing Lead Coordinator to assist in contacting marketing leads.

Responsibilities:

• Conduct scheduled Welcome Calls with marketing leads.
• Schedule, coordinate and confirm appointments
• Educate patients on services and promotions offered, and what to expect during their treatment.
• Manage patient scheduling for multiple locations and providers.
• Fielding incoming calls from potential patients from social media campaigns.
• Create excitement about Look Lab, as well as treatments and promotions offered.
• Receive incoming calls, transferring calls to appropriate personnel when necessary and taking detailed messages and relaying to appropriate staff when applicable
• Inventory tracking and management
• Sales to patients and payment processing
• Complete any necessary follow ups needed for patient scheduling.
• Ability to work a flexible schedule (some evenings and weekends may be required).
• Registering new patients and updating existing patient accounts in a courteous and professional manner.
• Respond to patient questions or requests and/or route calls appropriately.
• Communicating with management, providers and front desk staff regarding patient scheduling or questions.
• Basic understanding of computer systems and computerized scheduling systems.
• Ability to multitask on multiple computer platforms.
• Works as a part of a team with excellent communication skills.
• Provides other scheduling functions.
• Assisting with appropriate and miscellaneous projects as assigned .

Requirements:

• Minimum Education Required: High School Graduate or Equivalent
• Minimum Experience Required: Two (2) years of previous experience working in medical spa, healthcare or customer service.
• In lieu of experience, a bachelor’s degree can be substituted.
• Positive, upbeat attitude
• Demonstration of professionalism in all interactions
• Excellent interpersonal & written/verbal communication skills

Additional Qualifications:

• Experience in a multi location/provider healthcare/medical spa setting is preferred.
• Training Provided

Job Types: Full-time, Part-time

Benefits Available: Health, Vision, Dental, 401K, Life Insurance, PTO, Pet Insurance as well as other supplemental benefit