Day - 08 Hour (United States of America) The Medical Assistant IV performs the duties of a MA I-III, in addition acts in an advanced and/or specialist level with responsibilities for performing work of a complex or interdisciplinary nature. This role may assist managers/supervisors in daily operation duties and guidance of staff, and act as supervisor in the event of supervisor’s temporary absence. Leader with a high degree of knowledge in the overall functions and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. Performs the most complex duties. This is a Stanford Health Care - University Healthcare Alliance job.

A Brief Overview
The Medical Assistant IV performs the duties of a MA I-III, in addition acts in an advanced and/or specialist level with responsibilities for performing work of a complex or interdisciplinary nature. This role may assist managers/supervisors in daily operation duties and guidance of staff, and act as supervisor in the event of supervisor's temporary absence. Leader with a high degree of knowledge in the overall functions and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. Performs the most complex duties.

Locations
Stanford Health Care - University Healthcare Alliance

What you will do

• C-I-CARE (1, 2)
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  Executes world class practices of service and patient care in support of C-I-CARE standards.
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  Uses C-I-CARE templates and the following components for all communication with patients and staff:
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  CONNECT with people by calling them their proper name, or the name they prefer (Mr., Ms., Dr.)
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  INTRODUCE yourself and your role
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  COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient
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  ASK permission before entering a room, examining a patient or undertaking an activity
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  RESPOND to patient’s questions or requests promptly; anticipate patient needs
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  EXIT courteously with an explanation of what will come next
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  Job Scope
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  Performs all of Level I, II, & III in addition but not limited to the following:
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  Clinic patient flow management including clinical documentation in partnership with physician
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  Develop and/or maintain resource binder for department as needed
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  Communicate department/organizational updates/reminders as needed.
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  Attends 1 Leadership class per year.
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  Able to act as resource when needed.
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  Acts as liaison between MA and providers.
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  Maintain MD schedule as needed.
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  Leads in the development of policies, procedures and maintenance of A3 for department improvement as needed.
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  Scribing for providers
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  Knowledge
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  All of Level I, II, & III, in addition:
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  Demonstrates a thorough knowledge of principles, practices, and concepts applicable to health care developed through specialized training and/or extensive related experience.
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  Developing leadership skills.
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  Knowledgeable about the organization’s strategic goals, long-term direction and performance.
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  Level of Supervision
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  Functions independently seeking assistance as appropriate.
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  All other duties as assigned including department-specific functions and responsibilities (1, 2):
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  Performs other duties as assigned and participates in organization projects as assigned.

Education Qualifications

• High School Diploma or GED Required

Experience Qualifications

• 3+ years to 5 years related experience Required

Required Knowledge, Skills and Abilities

• Same as Level I, II, & III, in addition:
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  Ability to obtain new computer skills, orient appropriately, and act as resource as needed.
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  Act as a resource for telemedicine as needed.

Licenses and Certifications

• CMA - Certified Or Registered Medical Assistant required
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  BLS - Basic Life Support required
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  AAMA- American Assoc of Med Assts preferred
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  AMT - American Med Technologist preferred

Physical Demands and Work Conditions

Physical Demands

• Occasional Sitting.
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  Constant Walking.
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  Constant Standing.
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  Constant Bending.
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  Frequent Squatting.
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  Occasional Climbing.
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  Occasional Kneeling.
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  Seldom Crawling.
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  Constant Hand Use.
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  Frequent Repetitive Motion Hand Use.
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  Frequent Grasping.
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  Occasional Fine Manipulation.
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  Frequent Pushing and Pulling.
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  Occasional Reaching (above shoulder level).
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  Frequent Twisting and Turning (Neck and Waist).
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  Constant Vision (Color, Peripheral, Distance, Focus).

Lifting

• Frequent lifting of 0 - 10 lbs.
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  Occasional lifting of 11 - 20 lbs.
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  Occasional lifting of 21 - 30 lbs.
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  Occasional lifting of 31 - 40 lbs.
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  Seldom lifting of 40+ lbs.

Carrying

• Frequent lifting of 0 - 10 lbs.
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  Occasional lifting of 11 - 20 lbs.
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  Occasional lifting of 21 - 30 lbs.
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  Occasional lifting of 31 - 40 lbs.
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  Seldom lifting of 40+ lbs.

Working Environment

• Seldom Driving cars, trucks, forklifts and other equipment.
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  Constant Working around equipment and machinery.
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  Seldom Walking on uneven ground.
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  Seldom Exposure to excessive noise.
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  Seldom Exposure to extremes in temperature, humidity or wetness.
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  Seldom Exposure to dust, gas, fumes or chemicals.
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  Seldom Working at heights.
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  Frequent Operation of foot controls or repetitive foot movement.
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  Seldom Use of special visual or auditory protective equipment.
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  Frequent Use of respirator.
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  Constant Working with biohazards such as blood borne pathogens, hospital waste, etc..

Blood Borne Pathogens

• Category I - Tasks that involve exposure to blood, body fluids, or tissues

Travel Requirements

• 20% travel:

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:

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  Know Me: Anticipate my needs and status to deliver effective care
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  Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
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  Coordinate for Me: Own the complexity of my care through coordination

Base Pay Scale: Generally starting at $27.33 - $34.85 per hour