Medical Office Receptionist – Family Care

Fast-paced, high-volume clinic looking for a top skilled Medical Office Receptionist. Is that you?

Work location: 7001 Granbury Rd, Fort Worth, TX 76133. Must be able to travel to additional office at 9655 Red Dirt Rd, Fort Worth, TX 76123 as needed.

Work hours: Full Time, 40 hours weekly, Monday 7am-5pm, Tuesday 8am-5pm, Wednesday 7am-12pm, Thursday 8am-5pm, Friday 7am-2:30pm

Position Highlights:

Texas Health Physicians Group (THPG) is a not-for-profit physician organization with more than 250 locations and 800 physicians, nurse practitioners and physician assistants dedicated to providing quality care in clinics and medical offices throughout North Texas.

Here's What You Need

• High School Diploma or equivalent (required)
• Six months of healthcare experience in a clinical setting or customer service experience in a clinical setting or office environment (preferred)
• Scheduling and insurance verification experience in a medical front office (preferred)
• Bilingual in Spanish/English (preferred)

A successful Medical Office Receptionist will:

• Knowledge of insurance authorization/billing requirements.
• Demonstrated strong customer service and communication skills.
• Organizational and time management skills.
• Proficient computer skills.
• Knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

What You Will Do

Under direct supervision, the Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Answers phone calls and directs them appropriately.
Schedules appointments according to office guideline.
Obtains accurate patient and insurance information, collecting copays and deductible amounts.
Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepares charts for patient appointments making sure all necessary information is complete.
Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
Performs other duties as assigned.

Additional perks at Texas Health:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.
• Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.
• Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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