Are you passionate about events? Do you want to play a part in our conservation mission? You will support our Event Coordinator in execution of private and public events held at Newport Aquarium. We seek a dedicated individual who will take direction from the Event Coordinator to ensure that all event details and client needs are implemented flawlessly. You will not only work closely with the event client, but also with all departments involved, including: Newport Aquarium Exhibit Operations Team, Food & Beverage Team (In-House Catering and Bar Service), Preferred Outside Catering Teams and other Vendors (including DJ’s, Photographers, Bakeries, Florists, etc…) to deliver the highest-level of client satisfaction possible.

Newport Aquarium offers amazing perks for all team members. Visit the aquarium whenever you want, share complimentary tickets with friends and family, enjoy discounts on food and beverage, merchandise from our gift shop, and candy from Sweet Dreams Candy Company. Enjoy flexible scheduling and the chance to hone your guest service skills.

Looking to pursue your education without the debt? Grow U has hundreds of programs available from certifications to college prep to associate's and bachelor's degrees. Many of these programs are fully-funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

MAJOR DUTIES AND RESPONSIBILITIES:

• Meet with Event Coordinator prior to event to review event planner, staff timeline and floorplans
• Meet all third-party vendors upon arrival to check-in and help assist them to set-up location
• Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures
• Ensure all required set-ups reflect floorplans
• Confirm all set-ups are complete and all vendors (including F&B) are ready and in position 10 minutes prior to event start time
• Communicate event start to all parties involved and key activities/times throughout the night
• Works as a liaison between event client, catering team and exhibit operations staff
• Greet event client upon arrival and conduct periodic check-in’s to ensure all client expectations are being met
• Be familiar with all Audio-Visual equipment and understand how to operate all A/V capabilities
• Troubleshoot as needed
• Event wrap-up with client at the conclusion of each event
• Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure
• Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure
• Complete final walk-through with Event Coordinator and Exhibits Operations Team Lead to ensure the Aquarium has been prepared for next-day operations
• Prepare an event recap summary to be sent to Event Coordinator and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks
• Other duties as assigned

QUALIFICATIONS:

• Previous experience working events desired
• Strong customer service, time management and problem-solving skills needed
• Ability to multi-task in a fast-paced environment, with focused attention to detail
• Must be a team player, ready to help whenever and wherever needed
• Proficient in Microsoft Office (including Excel, Word, Outlook)

REQUIREMENTS:

• Successful completion of pre-employment background check
• Physical strength, including the ability to lift up to 25 pounds
• Ability to remain on feet for long periods of time, climb stairs, bend and stoop
• Ability to work nights and weekends

Note: Position will involve exposure to inclement weather, dust, potentially dangerous and unpredictable animal species, and potential dangerous machinery, restraint devices and toxic chemicals and/or drugs. Occasional use of protective clothing or equipment is required e.g. goggles, mask, gloves, and gowns.

YOU CAN EXPECT:
You can expect to work on projects that have never been done before – ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics – truthful and filled with smart people!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.