Job description

We are looking for motivated, customer service-oriented people who truly believe in making a traveler's day better. We are hiring for front desk night audit and while experience is always a bonus it is not necessary. We are excited to develop our team.

This is an opportunity to get into the hospitality industry. We are seeking an outgoing, professional, and energetic Night Auditor to be the first person who greets our guests when they arrive at our hotel during the night shift.

This position is responsible for supervising the operation of the hotel's front desk, responding to and resolving guest complaints and concerns, and performing the tasks of a Front Desk including operating systems for reservations and guest check-in/out in accordance with our Company values for quality, cleanliness, guest satisfaction, and safety and security.

Other key duties include, but are not limited to:

• Process guest registrations, including the computation and collection of payment
• Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
• Send and receive telephone calls and facsimiles; sort incoming mail and messages
• Conduct night audit as assigned

Qualifications

Minimum Experience, Skill & Physical Requirements:

• Previous hotel experience is preferred but not required; must be personable and friendly
• Must be flexible in hours, days and shifts worked
• Must be proficient in the use of common Windows-based programs, including Microsoft Word, and Excel
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must have sound judgment and discretional skills and be able to work with little supervision

Job Type: Full Time

Benefits:

• Employee discount
• Health Insurance

Schedule:

• 8 hour shift
• Overnight shift
• Weekend availability

Please submit inquiries to Lori Bevan and David Avalos at lbevan@oceanicenterprises.com and davalos@cormorantlajolla.com

Estamos buscando personas motivadas y orientadas al servicio al cliente que realmente crean en mejorar el día de un viajero. Estamos contratando para la auditoría nocturna de la recepción y, si bien la experiencia siempre es una ventaja, no es necesaria. Estamos emocionados de desarrollar nuestro equipo.

Esta es una oportunidad para entrar en la industria de la hospitalidad. Estamos buscando un Auditor Nocturno extrovertido, profesional y enérgico para que sea la primera persona que salude a nuestros huéspedes cuando lleguen a nuestro hotel durante el turno de noche.

Este puesto es responsable de supervisar el funcionamiento de la recepción del hotel, responder y resolver las quejas e inquietudes de los huéspedes y realizar las tareas de una recepción, incluidos los sistemas operativos para las reservas y el check-in/out de los huéspedes de acuerdo con los valores de nuestra Compañía para calidad, limpieza, satisfacción del huésped y seguridad y protección.

Otras funciones clave incluyen, pero no se limitan a:

• Procesar los registros de invitados, incluido el cálculo y el cobro del pago.
• Responder a las consultas de los huéspedes con respecto a los servicios del hotel, reservas, atracciones, direcciones, etc.
• Enviar y recibir llamadas telefónicas y faxes; ordenar el correo y los mensajes entrantes
• Llevar a cabo una auditoría nocturna según lo asignado

Calificaciones :

• Experiencia mínima, habilidad y requisitos físicos
• Se prefiere la experiencia previa en hoteles, pero no se requiere; debe ser agradable y amable
• Debe ser flexible en horas, días y turnos trabajados.
• Debe ser competente en el uso de programas comunes basados ​​en Windows, incluidos Microsoft Word y Excel
• Debe tener excelentes habilidades interpersonales y de comunicación con la capacidad de interactuar con muchos tipos de personalidades.
• Debe tener buen juicio y habilidades discrecionales y ser capaz de trabajar con poca supervisión.

Tipo de trabajo:

• Tiempo completo

• Beneficios:

• Descuento para empleados

• Seguro de salud

• Cronograma:

• turno de 8 horas

• turno de noche

• Disponibilidad de fin de semana

Envíe sus consultas a Lori Bevan y David Avalos a lbevan@oceanicenterprises.com y davalos@cormorantlajolla.com

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Experience:

• Customer service: 1 year (Required)

Work Location: In person

seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.