Job description
This recruitment is for an Office Assistant II to work in the Utilities Department in the administration office located at the Santa Maria Regional Landfill, 2065 East Main Street, however, this recruitment may establish an eligibility list that may be used by other City departments. Candidates with responsible clerical, recordkeeping, and customer service experience are highly encouraged to apply for this job opportunity.
REQUIRED SUBMITTALS
Application (online)- Supplemental questions (part of application)
- Cover letter introducing yourself and explaining interest in position (attachment)
PLEASE NOTE : In addition to your completed application, a cover letter is required as an attachment to your application. If required attachments are not included (or if the wrong attachment is provided), your application will be considered incomplete.
WHO WE ARE
The City of Santa Maria is a full-service city with a Council/Manager form of government with over 700 employees and serves approximately 108,000 constituents. The City is located on the beautiful central coast of California and covers over 23 square miles. The community is a harmonious balance of coastal and agricultural lands while promoting business. Santa Maria has been recognized nationally as an All-America City by the National Civic League and offers reasonably priced housing, community festivals, quality schools, cultural arts, a local airport, wineries, and higher education institutions and is near locally accessible beaches.
WHAT WE DO
The Utilities Department is responsible for providing water, sewer, refuse collection, and disposal services to Santa Maria. The Mission Statement of the Utilities Department is to provide efficient utility services through the use of progressive innovation, excellent customer service, and the wise use of public resources for the long-term benefit of the community.
Under general direction of assigned supervisor, performs a wide variety of general clerical duties. This classification is currently in multiple divisions and departments across the City and may be flexibly staffed at the discretion of the Department Director. Supervision is not normally a responsibility of this classification, but may act as lead worker for temporarily assigned employees, or special projects.
The Office Assistant position is an Individual Contributor role that provides courteous and efficient internal and external customer service on the phone and in-person. Their role enables the public and city employees to experience the highest quality of service by serving as the first point of contact for the department.
DETAILED JOB DESCRIPTION
Office Assistant II
This recruitment is for an Office Assistant II. However, appointment to the I or II classification will be based on a candidate's qualifications as well as the operational needs of the hiring department.
IDEAL CANDIDATE STATEMENT
The ideal candidate for the position in the Utilities Department will have experience providing excellent customer service, working as part of a team, be an excellent communicator orally and in writing, and have the demonstrated ability to multi-task in order to manage a computer system and phone system concurrently. Experience in a solid waste or water resources related field is highly desirable.
Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the hyperlink to see the full definition Individual Contributor Competencies):
- Team Player
- Customer Orientation
- Integrity
- Communicativeness
- Initiative
- Composure
- Functional/Technical Expertise
- Problem Solving & Decision Making
- Learning Agility
- Drive/Energy
QUALIFICATIONS/EXPERIENCE
- Ideally, two years of general office and clerical experience; and
- Graduation from high school
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
- Employees may be considered for a level II advancement after completion of one year in their current assignment, at the Department Director's discretion.
- Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:
- The organization, procedures, and operating details.
- Effective verbal, written and interpersonal communication skills.
- Microsoft Office Suite (or equivalent).
- Use computer and other office equipment effectively.
- Desired licenses and/or certificates associated with the assignment.
If you are experiencing any technical (computer-related) difficulties or need help with attaching documents to your application, call the NEOGOV helpline for assistance at 1-855-524-5627.
Application Ranking:
Application will be evaluated and scored. Candidates' final score and rank on the eligibility list will be determined by their complete application packet upon meeting the employment standards of the position.
Departmental selection interviews with the hiring department will be scheduled once the Eligibility List has been established.
The following benefits vary by bargaining unit. For full benefit information please refer to the Memorandum of Understanding or compensation resolution available at http://www.cityofsantamaria.org/city-government/departments/human-resources-employment/salary-group-agreements.
Retirement
The City of Santa Maria is a member of the California Public Employees' Retirement System (CalPERS). Your benefit factor is determined by the retirement formula, age, service credit and final compensation. Based upon your bargaining unit and hire date the benefit factor will vary.
Medical Insurance is provided to employees and eligible dependents through the California Public Employees' Retirement System (CalPERS). There are four Preferred Provider Organizations (PPO's) and three Health Maintenance Organizations (HMO's) to choose from. The benefit amount varies per bargaining unit.
The City has a medical insurance benefit program which provides either payment towards the premium for the employee and eligible dependents, or cash payment if you and your dependent(s) already have health benefits. Evidence of major medical health insurance coverage is required for those employees who receive the cash payment.
Dental Insurance
Dental Insurance is provided to employees and eligible dependents through The Standard covering 100% of Preventive; 90% of Basic; and 60% of Major with a minimal deductible. The plan includes a Max Builder option rewarding insured employees and their dependents who use only a portion of their annual dental benefit maximum. The benefit amount varies per bargaining unit.
Vision Insurance
Vision Insurance is available to employees and eligible dependents. Coverage is through VSP and covers an annual Well Vision exam and an allowance towards prescription glasses. The benefit amount varies per bargaining unit.
All employees working a minimum of thirty two (32) hours per week are eligible for Life and Accidental Death & Dismemberment (AD&D) coverage. Supplemental life, spousal and dependent child options are also available. The benefit amount varies per bargaining unit.
All employees working a minimum of thirty two (32) hours per week, excluding Sworn Police and Fire shall participate in the short-term and long-term disability plan with coverage up to 66 2/3% of salary. Sworn Police and Fire are covered through their respective bargaining unit.
The City offers a flexible spending account option for Dependent Care and Health Care Expenses. With these plans, employees can choose to place a portion of their earnings into a personal reimbursement account on a pre-tax basis. Doing so lowers employees' taxable income for the year and allows them to pay for their qualified dependent care and eligible health care expenses with pre-tax dollars.
Employee Assistance Program
Offered to help employees gain knowledge, skills and motivation to improve the quality of their lives and well-being. The City's Wellness Program includes ergonomic evaluations, flu shots, MHN trainings, and Wellness Workshops during lunch and after work. Access to the Paul Nelson Aquatics Center for employee and immediate family members. Access to the Weight room at the Abel Maldonado Community Youth Center for employee and immediate family members. Access to employee discounts and special offers on travel, entertainment, shopping, dining and services.
Mentorship Program
Succession Planning
The academies are offered to all employees including those that are not yet in a supervisory role, but are interested in becoming leaders within the organization as well as our executive management team who have an interest in honing their skills and helping to prepare our future leaders. In addition to multiple leadership academies, the City offers quarterly Speaker Series, a corporate Toastmasters club available for City employees, site tours of various departments, and more.
Deferred Compensation
Employees may participate in the City's 457 Deferred Compensation Plan sponsored by either Empower or CalPERS Supplemental Income. The plan enables employees to save salary and earn interest on a tax-deferred basis. A City match is available based upon representation.
The City also provides an IRS approved 401(a) plan sponsored by Empower for managers represented by Non-Represented Full-Time Management & Confidential (NMAC).
Post Employment Health Plan (PEHP)
Based upon your bargaining unit the City may participate in a PEHP plan that will provide reimbursement for out-of-pocket cost of qualified medical expenses such as prescription drugs, doctor co-pays, eyeglasses and cover the reimbursement of medical insurance premiums upon separation or retirement.
Holidays
The City offers seven (7) paid holidays per year. In addition, based upon your bargaining unit a bank of floating holiday hours is available to be used at the employee's discretion.
Vacation
The City initially offers two weeks of paid vacation per calendar year for all full time employees. Accrual rates increase thereafter based upon your bargaining unit.
Sick Leave
Sick leave shall accrue a rate of eight hours for each month of continuous service, or approximately two weeks per year for all full time employees. Employees may use up to half of their annually accrued sick leave for family illness and up to five days (40 hours) per calendar year for bereavement leave.
Management level employees may receive a prorated amount of management leave time each new calendar year.
Educational Incentive Program
In addition to regular pay when education is in addition to the regular requirements of the job specifications and is work related.
Tuition Reimbursement
Based on your bargaining unit, you may be reimbursed for tuition and book costs of approved job related courses. The maximum amount of tuition reimbursement in any calendar year will vary based upon your bargaining unit.
Auto Allowance
Management level employees may receive auto allowance based upon the need of the position.
Telephone/PDA Stipend
Management level employees may receive a telephone and/or PDA stipend based upon the need of the position.
Bilingual Pay
Bilingual pay is provided to employees who are required by their department head to use both English and Spanish in communicating with the public while performing the duties of his/her position and who demonstrate appropriate skills in both speaking and understanding the Spanish language shall receive compensation. The benefit amount varies per bargaining unit.
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.