Reports to: Keys Area President

Mission/Vision

United Way of Collier and the Keys’ mission is to improve lives by mobilizing the caring power of community to advance the common good. Our vision is that all individuals who live and work in Collier County and the Florida Keys have the resources and opportunities they require to thrive.

Overview

This position reports to the Keys Area President and works from the Key West office. A wide variety of responsibilities are included, from answering phones and maintaining the Monroe office; to administrative support for the Keys Area President, the Reef Revitalization initiative, and the Local Advisory Board; to helping expand community impact and philanthropic efforts. This employee must become familiar with community needs and associated stakeholder’s roles.

Responsibilities:

Operations

• Support Keys Area President with administrative support related to community impact, philanthropy, and operations.

• Manage flow of Keys office, including organization, ordering supplies, checking and processing mail, etc.

• Work with regional office to respond to correspondence as well as maintain accurate contact information for partners and other stakeholders

• Assist with distributing Local Advisory Board meeting packets, prepare meeting minutes and support Local Advisory Board members as needed

• Ensure that all local record keeping, both physical and electronic, is maintained as outlined in organizational policies, as well as catalog relevant communications

• Scan, enter and categorize all Keys receipts and invoices for AP approval and payment

• Provide administrative support for Keys special programs and initiatives including the Reef Revitalization program

• Provide administrative support for regional Community Impact programs, as needed and directed by Keys Area President

Stakeholder/Community Engagement

• Provide external facing support including front desk coverage, answering phones and responding to clients, donors and stakeholders

• Field client assistance inquiries and make appropriate referrals

• Support community impact work including the Stuff the Bus and Be Like Mike programs

• Work with Vice President Philanthropy and Keys Area President to cultivate, solicit, and steward philanthropic support from individuals and corporations in Monroe County

• Support regional workplace giving efforts in coordination with Keys Area President and Community Relations Coordinator

• Maintain Monroe’s online Community Resource Guide and periodically coordinate production of the updated printed version

• Participate in public-facing opportunities for client or donor engagement, community outreach, advocacy or brand and program awareness

• Support organizational social media, online and written communication as needed

• Develop understanding of Monroe community needs and relevant stakeholders

Capacity Building

• Assist with identifying and facilitating special projects, events and opportunities

• Maintain awareness of best practices and internal systems with a focus on future needs and budget capacity

• Other duties as assigned

Qualifications

The Monroe Operations and Community Engagement Coordinator will be thoroughly committed to United Way of Collier and the Keys’ mission. Experience working in a collaborative setting, with the ability to multi-task and work with and without direct supervision is a must. Organizational, communications and relationship management experience are desired. Full-time Monroe County resident preferred.

Skills Needed

• Outstanding written and verbal English communication skills; additional fluency in Spanish or Creole language is ideal

• Excellent organizational skills; ability to ability to work locally and independently, as well as collaboratively as part of a regional team

• Thorough knowledge of Microsoft Office 365, including Word, Excel, Outlook, and PowerPoint as well as Adobe Acrobat; comfortable learning new technological skills. Familiarity with Raiser’s Edge, SharePoint, Canva and Constant Contact are a plus.

• Proven experience as an office administrator or relevant role; familiarity with office management procedures and basic accounting principles.

• Two years of college required; Bachelor’s degree preferred.

• Valid driver's license and automobile with current insurance; occasional travel using a personal vehicle within the county is required.

• Ability to lift 35 pounds, climb stairs and occasionally move supplies

• Professional dress and approach

• Public engagement experience preferred with the ability to engage a wide range of stakeholders and cultures individually and in group settings

• Passion, idealism, integrity, positive attitude, mission-driven, and self-directed

• Diversity, equity, and inclusion focused mindset

• Early morning, evening and weekend work will periodically be required

• Occasional travel within Collier and Monroe County and the State of Florida expected; as well as out of state, overnight travel infrequently

Position Type

• Full-time, exempt

• Salary ($48,000-$55,000) commensurate with background and experience

To Apply Please send cover letter and resume with salary requirements to: Leah Stockton, Keys Area President LStockton@KeysUnitedWay.org

UWCK offers a robust benefit package including health, dental, vision, life insurance and a 401K plan. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time, with or without notice.