Job description
About Us:
Essential Duties:
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
#ZR
We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.
Responsibilities:
The
PHP Operations Supervisor oversees daily operations and administrative support provided at a PrairieCare PHP Program. The PHP Operations Supervisor actively partners with the site’s operations and physician leader(s) to provide effective management. The PHP Operations Supervisor articulates and operationalizes PrairieCare’s Vision, Mission and Values on a daily basis and incorporates the organizational values into everyday decision-making. Demonstrates a general knowledge of psychiatric treatment, provides active support for the site and organization’s strategic goals and leads the site in a way that is consistent with the organization’s direction and goals. The Operations Supervisor is responsible for ensuring that site specific targets related to patient census, revenue generation, patient satisfaction and employee satisfaction are met, and that patient care is of the highest quality. The Operations Supervisor represents the organization in external relationships within the community.
Essential Duties:
- Demonstrates a general knowledge of psychiatric treatment and PHP programming.
- Address staff performance concerns timely and effectively
- Provides active support for the program and organization’s strategic goals.
- Responsible for ensuring that site specific targets related to patient census, employee engagement, patient satisfaction, and that patient care is of the highest quality.
- Accountable for ensuring Joint Commission standards are met
- Partners with discipline leaders to ensure staffing needs are met
- Collaborates with discipline leads and other program staff to provide quality care
- Successfully onboards and trains new staff
- Provide timely and quality performance feedback
- If the PHP Operations Supervisor is an independently licensed clinician, he/she may be asked to provide backup clinical coverage within the scope of his/her licensure and/or provide clinical supervision within the same scope.
- Proactively address concerns and suggest improvements
- Minimum of a bachelor’s degree required.
- Clinical Licensure is highly preferred
- One to three years related healthcare leadership experience, preferably in Psychiatric and Addictions treatment.
- Ability to effectively integrate services across disciplines and levels of care
- Cultural responsiveness skills strongly preferred
- Ability to effectively communicate in written and verbal form with program staff, administrators, referents and the public
- Have computer skills using Microsoft Office products including Outlook, Excel and Word and PowerPoint
- Ability to react quickly and calmly as part of a team to handle escalated situations
- Ability to make effective decisions while in stressful situations and circumstances
Driven by our values and commitment to safety and quality care, PrairieCare will be joining every major health system in Minnesota with our plans to require a COVID-19 vaccine for all team members, or an approved exemption limited to medical or religious accommodations.
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.
#ZR
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