Purpose of Position

The Operations Support and Compliance Coordinator is responsible for assisting the Director of Standards (DOS) and Program Managers (PMs) at the Center in the administration of the CFR 14 Part 61/121/135/142 and the 8400.10 Inspector’s Handbook by performing the following duties.

Tasks and Responsibilities

• Maintain a library of Part 121/135 Certificate holder approved programs, manuals and documents required to conduct training, testing, and checking of these carriers. Maintain course approval documents for all programs.
• Maintain a library of Integrated Training Plan (ITP) manuals and documents; along with customer provided manuals and documents.
• Ensure accuracy and currency of required documentation.
• Maintain a suspense system to ensure training program manuals remain current.
• Develop and maintain systems required to maintain current Instructor / Check Airmen / TCE Records of Training; and status of all required manuals, checklists, and other Certificate holder documents.
• Maintain Instructor Training documentation and the computerized instructor record keeping system to comply with FAA regulatory requirements, Part 142, and FlightSafety’s policies.
• Utilizing the computerized record keeping system, compile data and prepare reports for the Director of Pilot Training (DOT), Director of Pilot Standards (DOS), Program Managers (PMs), and Customer Support Manager.
• Conduct internal audits of training records to ensure conformance with the Quality Manual, ISO 9001 2000 and compliance with applicable FAA regulations, JAA requirements, and FSI mandated training requirements.

Teamwork – Internal and External Activities:

• Provide information to Program Managers and instructors, as necessary, regarding JAA requirements and specific requirements in Part 121/135/142 Training Programs, Operations Manuals; and Operations Specifications.
• Coordinate with the DOS on instructor training, qualification, and currency.
• Assist the DOS, DOT, and Program Managers in drafting training programs and revisions to approved training programs to comply with FAR Parts 121, 135, and 142.
• Assist the DOS in ensuring compliance pertaining to FAA regulations parts 61, 91, 121, 135, 142, and the FlightSafety Operations Manuals.
• Establish and maintain good public relations and a close working relationship with the Directors of Flight Operations and/or Chief Pilots of FlightSafety’s Customers.
• Communicate with the Compliance functional group, the JAA Head of Training and other Learning Center staff members regarding CFR 121/135 Certificate holder manuals and documents, and other course documents.
• Assist the DOS in identifying and ensuring compliance with FAA Regulations, Inspector Handbooks, and JAA requirements.
• Assist the DOS, DOT, and Program Managers in scheduling necessary checks and evaluations required for instructor currency/certification in accordance with all applicable regulations and FlightSafety’s policies.

Tasks and Responsibilities, Con't.

Daily Responsibilities:

• Maintain FlightSafety's commitment to customer satisfaction while performing job duties.
• Interact within a cooperative environment through beneficial behavior, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, and encouragement to other employees and departments.
• Accountable for the security of FSI materials, projects and business information regarding the methods and techniques used in the production and usage of FSI products.
• Accountable for the accuracy and completeness of assigned tasks.
• Able to adhere to a work schedule including prompt and regular attendance.
• Report, on a timely basis, any safety hazards observed in work area, equipment, and/or building to appropriate person(s) for correction.
• Participate in the Quality Management System (QMS) activities at assigned site and adhere to the processes related to accomplishing the site's QMS goals.
• Support FlightSafety's, and its subsidiaries', commitment to ethical behavior by basing our priorities on lawful and ethical conduct as we deal with co-workers, customers, vendors and others in all of our operations. (See Sarbanes-Oxley Act of 2002)

OTHER DUTIES AND RESPONSIBILITIES:

• Prepare correspondence as directed by the DOS.
• Prioritize work on a daily, weekly and monthly basis.
• Travel, as required.

Minimum Education

Associate's degree (A.A.) from a two-year college or technical school preferred, or three (3) years' related experience and/or training; or equivalent combination of education and experience; equivalency years experience substitution must be in related field.

Minimum Experience

• Possess a minimum of one (1) year’s experience in an aviation related field.
• Knowledge of FAR Parts 61, 91, 121, 135, 141, 142, 121 Appendix E and F, FlightSafety Operations Manual, and FAA Order 8400.10 Air Carrier Operations Inspector’s Handbook.
• Thorough knowledge and understanding of all applicable FAA and JAA regulations.

Knowledge, Skills, Abilities

• Fluency in English, through both verbal and written communications; able to speak, understand, read and write; a second language is a plus.
• IBM PC and/or compatible computer with printer.
• Various peripheral computer equipment: Modem, ZIP Drive, external hard drives, etc.
• Various office equipment: FAX, Copier, and Multi-line Telephone

Physical Demands and Work Environment

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee may be required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

While performing the duties of this job, the employee frequently works near moving mechanical parts. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, fumes of airborne particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration.

The noise level in the work environment is usually moderate.