Job description

POSITION PURPOSE

This individual is responsible for the day-to-day management of warehouse orders (Professional channel) and load scheduling for Bona distribution services. Responsibilities will specifically be focused on order releasing, generating proper load documentation and communication with carriers for load scheduling. This position will work closely with Warehouse Department Heads, Account Services, Transportation as well as prepaid and third-party carriers to achieve division objectives while maintaining a focus on customer service and on-time shipping. This individual is highly proficient with Excel and has knowledge of pivot tables, formulas including VLOOKUPs, search functions and conditional formatting. The individual will also demonstrate excellent analytical, communication and organizational skills, high accuracy, attention to detail and will contribute to a positive team atmosphere.

POSITION QUALIFICATIONS AND JOB DUTIES

QUALIFICATION AND EDUCATION REQUIREMENTS:

1. Associate’s or Bachelor’s degree or equivalent work experience.

2. Minimum of 2 years of experience in a Lead Order Entry role, Inside Sales, or Account Management.

3. Must have a working knowledge of a Warehouse Management System and warehouse order flow concepts.

4. Must demonstrate a “hands on” problem solving approach.

5. Must demonstrate effective verbal and written communication and organizational skills, strong analytical skills with attention to details, and be able to influence individuals to achieve results.

6. Highly computer literate and able to quickly adapt to various user interfaces.

JOB DUTIES:

1. Review orders received via EDI, identify and communicate errors to the proper department for timely correction, manually release daily orders and distribute work to warehouse department heads.

2. Review special requirements communicated on an order level bases Communicate any changes to appropriate departments within the warehouse (Professional channel).

3. Answer questions regarding order information, shipping issues and non-technical product information.

4. Confirm inventory availability and working with supply chain and Account Services.

5. Investigate errors to determine root cause and recommend corrective actions.

6. Assist with and/or lead process improvement projects within the department.

7. Create customs paperwork for international shipments.

8. Work with prepaid and third-party carriers on load scheduling, ensuring the Dock Management System is updated for each load.

9. Provide timely responses to all emails received in both the group email accounts and personal email account.

10. Back-up and support team members during absences and/or heavy volume times.

11. Attend global training initiatives and maintain sufficient Bona product knowledge.

12. Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.

13. Able and willing to work necessary hours to meet all project deadlines, travel when necessary.

14. Other Duties- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Bonus pay

Shift availability:

• Night Shift (Required)

Work Location: In person

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