Job description
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview:- Patrol all areas of the property including outside parking lots on a regular basis.
- Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
- Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
- Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
- Complete the necessary security forms to document losses of property or personal injury to guest or associate.
- Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
- Conduct investigations of security incidents.
- Enforce the 'No Solicitation Policy' of the property.
Experience
Knowledge/Skills
- Excellent hearing required to communicate with guests, employees, managers, use radio.
- Excellent vision required for emergencies, visual safety inspections.
- Excellent speech communication skills required to communicate with guests, employees, managers, use radio Excellent comprehension and literacy required to complete reports, logs.
- Lifting, pushing, pulling, carrying: May be necessary to carry people or equipment in emergency situation.
- Bending/kneeling would be necessary in administering CPR and First Aid.
- Mobility -would be necessary 100% of the time in responding to emergencies and patrolling the building.
- Continuous standing -would not be standing in one place for any extended length of time. Uses stairs in responding to fire alarms -no elevators.
- No driving required.
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