Patient Account Representative

Full Time
Rome, GA 30162
$16 - $17 an hour
Posted
Job description
Overview:


Clinic: Advance Rehabilitation Physical Therapy

Position: Patient Account Representative Follow Up
Location: Rome, Georgia
Employment Type: Full-Time

Experience: 1+ Years Preferred

Compensation Range: $16.00 - $17.00 an Hour; Dependent on Experience


Job Summary:


We are seeking a highly motivated and detail-oriented individual to join our clinic as a Patient Account Representative. In this role, you will be responsible for managing patient accounts, including billing, collections, and account reconciliation. You will interact with patients, insurance companies, and healthcare providers to ensure timely and accurate payment of claims.


Perks:


  • Competitive compensation
  • Excellent benefits package including 401k, health, dental, and generous paid time off
  • Multiple opportunities for professional development, specialization, and leadership
  • Employee discount plans
  • Employee Assistance Program (EAP)
  • Investment from a company that wants you to succeed and thrive


Responsibilities:

  • Work closely with patients to resolve billing and payment issues
  • Research and resolve discrepancies on patient accounts
  • Process payments and refunds
  • Review and update patient insurance information
  • Communicate with insurance companies to obtain prior authorizations and verify coverage
  • Follow up on unpaid claims and denials
  • Maintain accurate and up-to-date patient account information
  • Provide excellent customer service to patients and healthcare providers
  • Collaborate with other departments to improve processes and ensure timely reimbursement
  • Maintain knowledge of current insurance regulations and coding requirements

Qualifications:

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
  • 1-2 years of experience in medical billing and collections
  • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies
  • Strong attention to detail and ability to work independently
  • Excellent communication and customer service skills
  • Proficient in Microsoft Office and other computer programs
  • Ability to multi-task and meet deadlines


About Advance Rehabilitation Physical Therapy:


Advance Rehabilitation is a physical therapy practice that provides the highest quality rehabilitation services. We specialize in physical therapy, sports medicine, industrial rehabilitation, and athletic training. Our staff includes highly trained professionals that serve as a bridge between injury and recovery to help patients get back to pre-injury status as quickly as possible. Advance Rehabilitation's mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while providing excellence in customer service to our clients. Our core values serve as a foundation for all our efforts. Every activity in the organization reflects these seven core values:

  • Talent Development
  • Honesty
  • Relationships
  • Innovation
  • Vision
  • Execution
  • Service

Join our growing group of talented professionals by applying online today!


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