Job description

Elevate Patient Financial Solutions has an excellent career opportunity available as a Patient Account Representative (PAR) to work in our hospital-based role.

Travel between Winston-Salem, and High Point, NC areas as well as some opportunity for virtual work from home days is required.

The schedule for this full-time role is Monday- Friday 8am -5pm.

Position Description:

The role of a Patient Account Representative is to manage patient accounts by communicating with hospitals, insurance companies, attorneys and the patient. This position requires a great amount of organizational skills along with the ability to multi-task, as the Patient Account Representative is continuously receiving and processing information. This position will be the point person between our company, the patient, and the provider. The Patient Account Representative must understand and promote the relationship between our company and the provider by managing relationships with employees at every level of the provider’s organization.

Essential Functions:

Input patient and liable third-party information into our company and provider systems; basic to cross-informational data entry.

Receive and process insurance information and forms from patients, insurance companies, and attorneys.

Process additional information and request from patients, insurance companies, and attorneys on the billing of patient treatment.

Review and manage patient accounts to ensure that proper documentation, payments, and necessary letters of authorization are entered correctly.

Manage patient accounts through the company’s database and coordinate with the home office in regard to medical information and billing to third parties.

Responsible for maintaining and adhering to compliance policies and procedures.

Technology based testing participation.

Regular and timely attendance.

Other duties as assigned.

Qualifications:

Required Education
High school diploma or equivalent is preferred except where required by our client.

Experience

Experience in insurance, medical billing, and/or legal work preferred. Experience working in Cerner and EPIC preferred.

Skills Required

High school diploma or equivalent is preferred except where required by our client

Must have valid driver's license and be willing to travel between Winston-Salem and High Point, NC

Basic keyboard skills and computer knowledge

Excellent communication skills

Excellent telephone skills, including use of multi-line phone

Professional demeanor and attitude

Ability to work effectively with others

Medical terminology helpful.

Excellent organizational skills

Attention to detail

Ability to read and interpret basic business correspondence, safety instructions, operating instructions, and policy manuals.

Ability to write routine business correspondence.

Ability to speak effectively and communicate with physicians, patients, and other staff members.

Ability to speak Spanish is not required but will be considered a plus in an applicant.

Benefits:

ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• 401K (100% match for the first 3% & 50% match for the next 2%)
• 15 days of PTO
• 2 Floating holidays
• 7 paid Holidays
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles
• The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and

requirements of the job change.

Elevate Patient Financial Solutions is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Winston-Salem, NC 27103

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