Patient Accounts Representative II - Full Time

This position assists in overseeing the day-to-day operations of Patient Access and is full time working at Northwest Medical Center. Coaching, feedback, team building and development skills a must. Strong emphasis on multi-tasking, collections and customer service.

This position assists in overseeing the day-to-day operations of Patient Access and is full time working at Northwest Medical Center.

Position Purpose
Assists management in providing leadership and back up coverage for all functions on all shifts. Assists in monitoring front end functions to enable the department to achieve its productivity, quality assurance and financial goals. Ensures effective and efficient processing of patient flow and front end operations.

Position Qualifications/Minimum Requirements

Education: Required: High School diploma/GED or equivalent years of experience

Experience: Required: Two (2) years registration experience -OR- one (1) year NH experience as Patient Access Rep

Preferred: Hospital billing and insurance verification experience

Skills: Knowledge of applicable HCFA and other regulatory requirements, including third party payer procedures and practices required. Working knowledge of medical terminology, good human relations and analytical skills required, ability to use computerized Admitting/Billing system. Communicates effectively orally and in writing.

Northwest Medical Center is comprised of a 300-bed hospital, three urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work. NMC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested.