Payments Manager

Full Time
Chicago, IL
Posted
Job description

At SpotOn, we're helping small businesses and restaurants compete and win with technology to better connect with their customers. Think marketing software, website development, e-commerce, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions.

Recently, SpotOn has:

  • Raised $300M in Series F funding (valuing SpotOn at $3.6 Billion)
  • Earned awards for Great Places to Work and Built In's Best Places to Work for 2022 & 2023
  • Earned award for Inc's Fastest Growing Company in 2023
  • Rated the top-rated point-of-sale (POS) for Restaurants, Bars, Retail, and Small Business by Capterra users
  • Helped local businesses succeed with technology and support to battle through the labor shortage while also helping their employees earn more.

This year, we're going even bigger—caring hard and moving fast down the path of high growth and positive impact.

That's where you come in.

We are looking for an exceptional Payments Manager who wants a great opportunity to help drive demand in the marketplace for our modern enterprise point of sale solutions. Your proven track record of working strategically with both Sales & Sales Support teams in regards to analyzing financial payment statements, recommending how to price payment products, and work with prospects and clients to understand payment solutions and pricing will allow you to thrive in our fast-paced, high-activity environment.

The Payments Manager essentially is responsible for all merchant-payment related items impacting the Enterprise and Mid Market Sales teams. This person is self-motivated, agile and able to manage the entire payment process. In this highly-prized role, excellent email and communication skills, the ability to work efficiently with our Sales Executives & Engineers will be critical to your success. We're looking for professionals with strong organizational and attention to detail skills. Prior payment management experience, especially with a technology company, will enhance your candidacy for this role.

Responsibilities:

  • Oversee all payment related business & strategy for Enterprise and Mid Market Accounts
  • Assist in migrating current clients to SpotOn Payments through statement analysis' and preparing and conducting client presentations
  • Assist in reviewing proposals for payment information accuracy and providing payment rates and volume information to Sales
  • Assist in RFP responses, providing color and strategy to the responses regarding payment strategy
  • Create pre-approved price matrix based on volume, device count, growth with Finance and Strategy teams
  • Work with Marketing on collateral development and sales decks for payment collateral
  • Work alongside Sales team to identify payment sales opportunities & own payments pipeline in Salesforce
  • Participate in Sales calls as subject matter expert and Payment Sales Rep
  • Perform statement analysis to determine current rates and provide SpotOn rate recommendations and discuss fees and pricing with prospects
  • Support Finance in developing Payments billing processes and support on billing inquiries

Qualifications:

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.

  • 2+ years of previous experience in payment related position
  • Previous experience with supporting sales team with statement analysis' and payment related selling
  • Bachelor's degree in business or related field required or equivalent additional experience
  • Excellent written/verbal communication skills
  • Detail and Deadline oriented
  • Technical documentation background
  • Excellent time management/organizational skills
  • Salesforce experience a plus

Benefits:

At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision Insurance
  • 401k with company match
  • Restricted Stock Units
  • Paid vacation, 11 company holidays, sick time, and volunteer time off
  • Headspace membership for guided meditation and stress relieving tools through the Sequoia App*
  • Employee Resource Groups for Diversity and Inclusion, Women, LGBTQIA+, and other communities
  • Monitor, Keyboard, and Mouse needed for your home office? We got you
  • Monthly cell phone and internet stipend
  • Unlimited access to virtual audio and visual workouts through the Sequoia App*
  • Subscription to Linkedin Learning to expand your knowledge on all kinds of fun topics
  • Tuition reimbursement for up to 2k per calendar year to assist with classes of your choice
  • for those enrolled in the Anthem plan

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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