At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

As an organization jointly owned by the business and IT, the MST is a global organization that provides operational support for an integrated, SAP-centric platform (Mercury) and manages and supports the Mercury user community. The MST plays an integral governance role in the global Mercury solution and works closely with the business to enable the benefit and value to be realized from the investment in Mercury and setting the future direction and technology road map.

The opportunity

Within MST the MDM Product Manager (PM) manages and ensures adherence to the product and process controls framework for the Mercury Support Team (MST). The MDM PM works closely with cross organizational teams in Finance, Risk, Markets, Reporting, IT, CBS etc. to successfully navigate the direction of MDM as it relates to the maintenance of the Firm’s Master Data. The MDM PM engages with key business and IT stakeholders to implement critical and transformational initiatives dictated by the Firm’s Data Governance agenda. With a base of more than 350k users, a successful MDM PM will be one who can establish themselves as a partner to create a user experience that relies on quality data from a trusted source.

Your key responsibilities

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  Leads the continuous engagement and collaboration across integrated functions of Finance, Markets, Risk Management, Legal, Reporting, IT, and the CBS Data Office
• Accountable for the Firm’s relationship with 3rd party vendors like D&B, Refinitiv and Profisee
• Manages an active pipeline of business-driven enhancements, upgrades and system integrations involving continuous monthly releases
• Strategizes with the Data Governance team to design and implement data quality assessments and audit controls to proactively mitigate financial and reputational risk
• Directs a team of data stewards who continuously monitor the health of key data elements across Finance and Controlling (FICO), Procurement (S2SE) and CRM
• Manages communications to the MDM user base and executive leadership on strategic initiatives and operational events
• Proficient in understanding Financial KPIs and building multi-dimensional views of data that aid leadership in decision making
• Oversees cross functional teams and processes to implement governance policies, standardize requirements and prioritize deliverables

Skills and attributes for success

Excellent handle on designing and maintaining Master data within Financial / CRM systems

To qualify for the role, you must

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  Interface with the business teams, Finance and Area personnel to ensure that the enhancements to the product are in line with the requirements of the business and conform to the Firm’s transformational initiatives
• Coordinate with IT and cross portfolio teams to implement system enhancements to ensure that the application is stable, and performance meets the agreed upon SLA’s
• Implement relevant controls and compliance metrics to reduce data issues and improve data quality with a view to provide accurate reporting
• Deliver reconciliation reports including data quality and compliance with all established SLAs and originate actions for improvement

Ideally, you’ll also

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  Integrate with downstream enterprise systems like SAP and generate exception reports on non-compliance with EY’s policies and processes.
• Coordinate activities across network of Global Data Analysts and Global Data Stewards
• Proactively monitor and track data quality (e.g., integrity, completeness, and consistency) levels and other metrics which assess the adherence to Data Governance policies within EY
• Identify process improvement metrics and perform reconciliation from time to time to achieve desired business outcomes.
• Regularly expose process integration metrics via standard reporting mechanisms (for example, data quality scorecard or dashboard).
• Engage with business leadership (key business managers, Talent leadership etc.), to quantify and articulate the requirements of Markets, Finance, Procurement and CRM
• Develop data quality methodologies to execute data quality improvement projects.
• Actively participate in the design and deployment of applications to ensure high-quality data is implemented in adherence with process integration policies.
• Publicize success, ideally in the form of quantified business benefits, to further engage individuals at all levels of the organization.

What we look for

• 
  8+ years of experience, in the data management field with experience in designing and implementation of Master Data elements
• Understanding of the end-to-end data life cycle requirements of key business processes.
• Mastery of data quality, data conversion tools, best practices, and tools/technologies
• Trained on MDM tools like Profisee, Tibco CIM (MDM)
• Held leadership roles in full life-cycle MDM projects
• Experience with Data Modeling on various Databases such as DB2, SQL Server, Oracle, and various operating systems
• Knowledge of enterprise resource systems like SAP
• Understanding of Business Process Management and related technologies
• Exposure to IT methodology frameworks like ITIL etc.
• EY Knowledge a plus but not a requirement
• Understanding of how data is used within business processes and its impact on desired business process outcomes, derived from multiple years of exposure in a business setting.
• Experience with data analysis techniques to aid in reporting and executive management presentations
• Project management skills and knowledge of project management tools, to guide both point-in-time and ongoing targeted data quality and cleansing initiatives
• Facilitation and conflict resolution skills, to assist in resolving the different points of view and requirements during cross-team and cross-organization efforts.
• Comfortable working at low levels of detail, examining data and trends in values to understand variations and seek the root causes, to legitimize the trend or classify it as a data governance issue.
• Strong written and verbal communication skills, interpersonal skills, and the ability to interface effectively with Business Users, other IT groups and team members is required
• Ability to assess the impact of data architecture changes on the business, application relationships, information flow and hardware configurations
• Experience in managing cross-border teams

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.