Job description
Who we are
We are a fully remote high-impact company providing training and technology solutions in the education sector. Our new Product Support Engineer will work closely with the Customer Support team and the Product department to ensure our new product is properly functioning for each of our clients. This is a new position for the organization.
Responsible for:
- Answer Customer Support Tickets
- Launch New Clients On the Data Tool and LMS tool
- Submit tickets to Developer
- Work on the back end of the Data Tool (Administrative work)
- Assist the Product Department with supporting documents such as how to Loom video tutorials for clients
- Must be a team player
- Must be able to pivot when needed
- Looking for someone who accepts feedback well, and is coachable
Job Type: Full-time
Pay: $12.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Product management: 3 years (Required)
Work Location: Remote
seankuhnke.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, seankuhnke.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, seankuhnke.com is the ideal place to find your next job.