Job description
Date Posted:
2023-02-28
Country:
United States of America
Location:
CAG10: ALC HQ 1025 Cobb Place Blvd, Kennesaw, GA, 30144 USA
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Carrier University in
Kennesaw GA is actively seeking a
Product Training
Manager to join the team. The
Product Training Manager will lead a team of experienced Product Training professionals in HVAC controls, setting objectives and guiding others on the execution of training plans. Also take responsibility for providing recommendations to enhance the effectiveness of various HVAC Controls product training programs.
This is an
onsite role in
Kennesaw GA.
Key Responsibilities
- Lead the training program, manage the training team, and conduct ad hoc technical training
- Lead the development of training tools
- Lead forums and learning events to engage and educate dealers regionally as well as at the Carrier Controls Training Center
- Manage the Partners-in-Training program
- Collaborate with Instructional Designers and Subject Matter Experts to develop training modules
- Supervise the use of a Learning Management Systems
- Continually improve course materials; supplement and share teaching responsibilities
- Work directly with Distribution, Field Sales, and Dealers to conduct ongoing voice of customer research to improve the training approach
- Collaborate with Product Managers, Carrier University and Customer Training Partners on training development and strategy
- Support the marketing loyalty program
Basic Qualifications
- BA/BS degree
- 3 years plus training experience
- 5 years plus HVAC controls product experience (application, installation and operation)
- 2 years plus supervisory experience
Preferred Qualifications
Other qualifications you may have that would be beneficial in this role include:
- MA/MS degree
- Manage training programs, and training efforts in a fast- paced environment
- Curriculum development, educational design and learning management systems
- Understand marketplace dynamics, i.e. industry trends and assessment of key competitors' programs
- Analytical skills with demonstrated ability to pull data from assorted sources and synthesis in both graphic and verbal format
- Presentation skills that it is easily understood by the target audience
- Strong public speaking skills
- Communicate professionally in English written and verbal format across a wide audience
- Advanced level skills with Microsoft Office (Excel, Word, & PowerPoint)
- Organized with attention to detail, while also able to manage multiple priorities
RSRCAR
#LI-on-site
Carrier is An Equal
Opportunity/Affirmative
Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
COVID-19 vaccines are required for all newly hired Carrier U.S. Salaried employees, except as prohibited by law. Candidates residing in or for positions located in any of the following jurisdictions are not subject to this requirement: Alabama, Arkansas, Florida, Kansas, Indiana, Iowa, Mississippi, Montana, Nebraska, North Dakota, Tennessee, Texas, Utah, and West Virginia.
If you have questions about applicability of this requirement to you, please contact Global People Services at: +1-833-819-1257
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