This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division, Case No. 77-71100 with regard to certain terms and conditions of employment. DWSD does not honor reversion rights for internal candidates.

The Professional Administrative Analyst is an experienced professional who performs complex and technical administrative work in all areas of DWSD.

ESSENTIAL JOB FUNCTIONS:
Perform technical tasks. Initiate actions for the settlement of problems falling outside of routine procedures. Conduct technical research and investigations. Coordinate and manage tests of systems, changes and upgrades. Implement approved systems or methods. Follow security and safety policies and procedures in carrying out work duties. A valid Michigan Driver’s License and the ability to drive a motor vehicle on all terrain. Provide on the job training. Work on various shifts, including weekends.

RELATED JOB FUNCTIONS:
Position may be called upon to direct specific project activities, or to work as a team member. Provide functional advice and support for business system users. Advise on requirements, policies, procedures and best practices to accomplish business relevant to provision of departmental services. Collaborate with other business units. Perform related work duties as assigned.
Examples of Duties
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE OF:

• 
  Job assignment and/or expertise area
• Business technology, data management systems and applications
• Department-wide reporting tools
• Departmental mission, processes, policies and procedures

• Prepare formal and informal statements and exhibits
• Generate reports
• Interpret research or operational data
• Independently analyze data in order to make recommendations for resolution
• Make recommendations to business processes
• Conduct presentations on specified topics
• Analyze the requirements of business systems and processes
• Use advanced technology

• Work effectively with minimal supervision
• Complete specialized, technical assignments
• Develop effective working relationships with other business units as well as external vendors and customers
• Communicate effectively, both verbally and in writing
• Understand and follow verbal and written instructions
• Demonstrate proficiency in written communication
• Establish and maintain effective working relationships with others
• Communicate frequently with team members and other units across the Department about process, equipment or potential problems
• Effectively utilize appropriate security and safety equipment and procedures
• Maintain regular and reliable attendance
• Develop proficiency in unit specific operations and software
• Direct team activities or to work as a team member
• Decide on content of correspondence, reports or on procedures to be followed, based on the circumstances of individual cases and departmental rules, records and policies
• Conduct Research
• Provide information to the public regarding DWSD policies and procedures
• Recommend improvements in department organizational structure, operations and budgetary procedures
• Recommend improvements in business systems developments, extensions and modifications
• Assist with conducting technical research and investigations, compiling data, and preparing comprehensive statistical and narrative reports

Minimum Qualifications
REQUIRED EDUCATION AND EXPERIENCE (position requirements at entry)

• 
  Bachelor’s degree; with specialization in Business Administration or related field of study
• Minimum of 3-5 years of experience related to the field and/or job assignment
• Education requirement can be substituted with extensive experience, at the discretion of the Manager or designee.
• Strong analytical skills
• Very proficient with the Microsoft Suite (Excel, Word, PowerPoint, Outlook)
• Exemplary organizational skills
• Extreme attention to detail
• Ability to multi-task