The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

DYCD is seeking to hire a Program
Manager for the Advance & Earn program. The goal of the Advance & Earn Program is to provide a
career pathway for opportunity youth through a continuum of services including literacy and math
instruction, HSE test preparation, work readiness training, college and career exploration, paid work
experience, advanced occupational training and industry credential attainment. The program supports
opportunity youth at any educational level, providing on-ramps at various levels through three program
components, each supported by case management and wrap-around services: Pre-HSE, Instruction
which includes basic skills instruction at the third to eighth grade reading levels, college and career
exploration and work readiness; HSE Preparation which prepares participants for the High School
Equivalent exam (GED) and includes work readiness training, college and career exploration, paid
internships and credential instruction; Advanced Training which provides sector-focused, occupations
skills training, paid internships, college and career exploration and job placement. Under the
supervision of the Director of the Advance & Earn program, with latitude for independent judgement,
the Program Manager of Advance & Earn will be responsible for the continued implementation of the
Advance & Earn program including daily operations, contract management, program monitoring and
technical assistance.
The Program Manager of the Advance & Earn program will be a professional with experience in the
workforce, literacy and/or advanced training fields as well as have experience providing services to
opportunity youth in local communities throughout New York City.

Duties will include the following:

• Monitor and assess Advance & Earn program performance to ensure compliance with established

program and Agency procedures, practices and policies;

• Guide Advance & Earn contractors to ensure program administration and practices result in high quality services and fiscal accountability and they achieve contractual goals including but not

limited to recruitment and retention; assessment and
counseling; academic, credential and advanced training; job and internship development; counseling
partnerships and referral services; and administrative tasks such as data entry, attendance,
timekeeping and payroll monitoring, evaluation, program budgeting and file upkeep

• Assist in the management of the budget, contracting and amendment processes and provide technical assistance

at multiple points throughout the program.

• Conduct audits of program records at contractor sites and

make ad-hoc visits as needed.

• Utilize and become proficient in DYCDs web based information management systems including program and contract performance systems
• Utilize program monitoring and performance measuring tools to conduct and submit timely evaluations, outcome

reviews and site visit summaries and ensure that evaluation indicators are aligned with program standards.

• Assist in the planning and development of monthly meetings and trainings for Advance & Earn contractors; facilitate systems trainings, new staff orientation and other capacity building

functions to assist contractors
Work collaboratively across all DYCD workforce, youth and visual and digital communications including letters, presentations and reports as needed; compile, analyze and
present program performance summaries to inform and support management, evaluation, tracking and
decision-making

• Develop and support community partnerships to enhance program operations, act as

a liaison between local organizations and community based organizations

• Promote and market Advance & Earn through various outlets and means including but not limited to presentations at DYCD

and community events, marketing materials, written communication promoting program, coordination
of press releases with DYCD press officer and social media

• Assist with other projects and tasks as needed to support the Advance & Earn unit and other Workforce Connect program

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Experience in and knowledge of workforce, literacy, occupational training and/or youth development
field preferred. Advanced operational skills (knowledge of various data collection platforms)
Excellent verbal and written communication skills, strong problem solving and analytical skills. Able to
prioritize and operate proactively. Enjoy working as a team member as well as independently. Ability to
multi-task and meet constricted deadlines designated by program requirements and needs. Strong
interpersonal skills resulting in exceptional rapport with people. Proven success in initiating, promoting
and maintaining strong interpersonal relations. Experience working with supporting and identifying
community partnerships. Computer literate with advance knowledge of Microsoft Office suites.

Search for the Job ID # 574403
External Candidates please go to www.nyc.gov/careers
Current NYC employees please go to www.nyc.gov/ess

ALL APPLICATIONS MUST BE SUBMITTED VIA THE ONLINE PORTALS MENTIONED ABOVE. SUBMISSION OF AN APPLICATION DOES NOT GUARANTEE AN INTERVIEW. ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.
*If you do not have access to a personal computer, please visit your local library*

35 Hours Per Week

2 Lafayette St., N.Y.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.